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OSP Occupational Profile

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NOC Code: NOC Code: 0632b Occupation: Campground operators
Occupation Description: Occupation Description:
This profile was developed as part of an occupational standard. The NOC group to which it relates is "Accommodations service managers". Accommodation service managers plan, organize, direct and control the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments or they may be self-employed. This profile was developed as part of an occupational standard. The NOC group to which it relates is "Accommodations service managers". Accommodation service managers plan, organize, direct and control the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments or they may be self-employed.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3 4
Writing Writing 1 2 3 4 5
Document Use Document Use 1 2 3
Digital Technology Digital Technology 1 2 3
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2 3 4
Measurement and Calculation Measurement and Calculation 1 2
Data Analysis Data Analysis 1 2
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3 4
Problem Solving Problem Solving 1 2 3
Finding Information Finding Information 1 2 3

  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.

  • Read labels on hazardous materials and pesticides for usage and safety information. (1)
  • Read letters and memos in order to respond to them. (2)
  • Read newspapers to keep up-to-date and to conduct market research. (2)
  • Read industry newsletters, trade magazines and reference books on management practices for professional development. (2)
  • Read insurance policies to determine the extent of the coverage. (3)
  • Read legal documents, such as contracts and permits. (4)
  • Read legislation, regulations and by-laws, in order to keep up-to-date and to apply this information to the operation. (4)
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  • Write short notes for yourself and for others. Keep a record of events by making entries in diaries. (1)
  • Complete forms such as incident reports and lost and found forms. (2)
  • Write letters to answer inquiries, respond to complaints or confirm reservations. (3)
  • Write waivers, agreements and licences. (4)
  • Write brochures, newsletters and advertisements. (4)
  • Write statements of policies and procedures. (4)
  • Write business and marketing plans, to promote the success of the business and to obtain financing. (5)
  • Write proposals and position papers to persuade others or defend your interests. (5)
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Document Use
  • Read labels on materials and supplies as required. (1)
  • Check invoices for accuracy. (2)
  • Use information from various forms to complete financial records. These include payroll forms such as time cards and deduction forms, deposit book forms and cheque book forms. (3)
  • Scan various forms in the day-to-day operations, such as application, inspection, registration or reservation, and waiver forms. (3)
  • Prepare bills and statements. (3)
  • Interpret assembly diagrams, such as those used to assemble new equipment. (3)
  • Use Revenue Canada tables to fill out taxation forms, as required. (3)
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Digital Technology
  • Use a spreadsheet. For example, track financial information and make projections. (2)
  • Use a database. For example, track guests and send advertising to them. (2)
  • Use word processing. For example, write letters and memos. (2)
  • Use communications software. For example, use email and the Internet. (2)
  • Use bookkeeping, billing and accounting software. (2)
  • Use graphics software. For example, produce brochures, newsletters and advertising. (3)
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Oral Communication
  • Communicate routinely with customers to take reservations, to tell them where their campsite is located and to recommend services and attractions. (1)
  • Speak to suppliers about the availability of needed parts. (1)
  • Instruct the staff on how to perform job tasks, such as putting chlorine in the pool or how to use hazardous materials. (2)
  • Speak to contractors about the terms and conditions of planned projects. (2)
  • Speak to government representatives, such as public health inspectors, about regulatory requirements and licences. For example, this may involve some negotiation about the application of restaurant and liquor regulations to a special event such as a fish derby or an on-site wedding. (2)
  • Speak to media about upcoming events or even campground accidents, attempting at all times to maintain good public relations. (3)
  • Handle complaints, solve problems and enforce campground policies. (3)
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Money Math
  • Total bank deposits. (1)
  • Prepare invoices and pay bills. (2)
  • Calculate exchange on foreign currency. (2)
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Scheduling or Budgeting and Accounting
  • Prepare the work schedule for the staff. (1)
  • Create rate structures. (2)
  • Assess the costs and benefits of maintenance programs and capital improvements. (3)
  • Budget annually for overhead costs of operation and perform financial analyses monthly. (4)
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Measurement and Calculation
  • Read water and hydro meters. (1)
  • Measure sites. (1)
  • Calculate the quantity of water and measure the pH and chlorine levels in pools and hot tubs to determine the amount of chemicals to be added. (2)
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Data Analysis
  • Produce statistics such as the occupancy rate and the average site rate. (2)
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Numerical Estimation
  • Make estimates when developing budgets or doing business forecasting. (3)
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Job Task Planning and Organizing
  • Campground operators have certain daily tasks and may use checklists to keep these tasks organized. They set their own priorities; however, they experience frequent interruptions throughout the day, such as responding to the demands of guests. They have to co-ordinate their work with that of others. Good time management skills are important for campground operators as the order in which they perform their tasks affects the efficiency of the campground operation. (3)
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Decision Making
  • Decide how to allocate campsites to guests, taking into consideration whether they have children or pets and the type of vehicle they are driving. (2)
  • Decide on scheduling for staff. (2)
  • Make decisions regarding enforcement of campground rules. (2)
  • Make decisions regarding the feasibility of expansion or further development. This may be complicated by the uncertainties of the re-zoning process, extensive environmental regulations and a limited budget. (4)
  • Make decisions about financing the business. Do market research, explore financing and obtain professional advice in order to assess the business' ability to pay back a loan. Such decisions can have serious consequences and reversing them can be costly. (4)
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Problem Solving
  • Deal with financial challenges such as unexpected operating costs. Examine the budget, revise plans, and find alternate ways to cover operational costs. (2)
  • Ensure compliance with government regulations. Make sure that campground guests respect fish and wildlife regulations, while also getting the quality outdoor experience they have come for. (2)
  • Deal with problems, such as sewage breaks, power outages or flooding. Solve the problem or put a temporary solution in place. Finding a long-term solution to the underlying problem may require consulting with professionals. (3)
  • Deal with interpersonal problems such as complaints from customers concerning sites, staff or equipment. Listen to the problem or complaint, explore solutions, and come to a solution or closure. (3)
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Finding Information
  • Scan registration forms to find personal information about customers, such as where they are from. (1)
  • Phone local businesses and attractions for information in response to guest requests. (1)
  • Read advertising and promotional materials to extend local knowledge. (2)
  • Phone other campground operators, equipment suppliers and contractors to explore the feasibility of new revenue centres, such as pools, marinas or horseback riding facilities. (3)
  • Read industry magazines and attend trade shows to find out about market trends or changes in legislation that may affect the business. (3)
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