Ontario Skills Passport
Layout structure
header
Header structure
header
navigation
Display Noc
OSP Occupational Profile

OSP Occupational Profile

Print Occupational Profile

Display page browsing back option list
Display page browsing back option list <<Back
Display Noc Details
NOC Code: NOC Code: 1473 Occupation: Production Clerks
Occupation Description: Occupation Description:
Production clerks co-ordinate and expedite the flow of work and materials within an establishment, prepare work and production schedules and monitor the progress of production and construction projects. Production clerks are employed by manufacturing and construction companies, printing and publishing companies and other industrial establishments. Production clerks co-ordinate and expedite the flow of work and materials within an establishment, prepare work and production schedules and monitor the progress of production and construction projects. Production clerks are employed by manufacturing and construction companies, printing and publishing companies and other industrial establishments.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Skill levels are assigned to tasks: Level 1 tasks are the least complex and level 4 or 5 tasks (depending upon the specific skill) are the most complex. Skill levels are associated with workplace tasks and not the workers performing these tasks.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Text Reading Text 1 2 3 4
Writing Writing 1 2 3
Document Use Document Use 1 2 3
Computer Use Computer Use 1 2 3
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2 3 4 5
Measurement and Calculation Measurement and Calculation 1 2 3
Data Analysis Data Analysis 1 2 3
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3 4
Problem Solving Problem Solving 1 2 3
Finding Information Finding Information 1 2 3


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading Text
  • Read orders filed by sales representatives to maintain client database files. (1)
  • Read newsletters for current information about projects. (2)
  • Read memos to obtain information on company policies. (2)
  • Refer to procedure, safety and computer manuals to locate "how to" information. (3)
  • Review contracts to confirm such product specifications as quantity and design and to compare them with the quotes provided by the company. (3)
  • Read reports or studies on methods of production or construction to investigate cost-effective approaches. (4)
Back to Top

Writing
  • Write reminders notes about tasks to perform. (1)
  • Maintain production logs to record shift data which may be referenced by others. (1)
  • Write concise instructions on work orders. (2)
  • Write letters to suppliers of products and services concerning inquiries and complaints. (2)
  • Write reports to document the most cost-effective work procedures. (3)
  • Revise procedure manuals. (3)
Back to Top

Document Use
  • Read mailing and product labels. (1)
  • Read production and vacation schedules. (2)
  • Complete requisition forms to order the materials required for each job. (2)
  • Read purchase orders to check that specifications, price and delivery dates match those on customers' contracts. (2)
  • Read shift data sheets indicating the date, number of people working on the shift and the amount of time that the machines were not in use, to analyze production levels by shift. (3)
  • Interpret scale drawings, such as topographical maps and blueprints, to plan work schedules or identify material requirements. (3)
Back to Top

Computer Use
  • Use a spreadsheet. For example, enter information from charts, graphs and datasheets into a spreadsheet program. (2)
  • Use a database. For example, enter production data. (2)
  • Use communications software. For example, forward and receive electronic mail. (2)
  • Use word processing. For example, write notes and various production reports. (2)
  • Use bookkeeping, billing and accounting software. For example, prepare financial or budgetary reports. (3)
  • Use statistical analysis software. For example, apply statistical process control to monitor quality. (3)
  • Use graphics software. For example, create forms to record production information. (3)
  • Use computer-assisted design, manufacture or machining. For example, use computer-aided design software while working with electronic blueprints. (3)
Back to Top

Oral Communication
  • Interact with suppliers and contractors to discuss costs and the availability of materials and to arrange equipment servicing. (1)
  • Interact with clients on the phone and in person to provide service. (2)
  • Interact with supervisors to receive instructions, seek direction, discuss customer service and resolve conflicts. (3)
  • Interact with co-workers to discuss a project or production schedule, presenting arguments why a plan may or may not be feasible and solutions to problems raised. (3)
  • Meet with production staff and supervisors to discuss production, delays and other problems. Tabular or graphical information may be presented at these meetings. (3)
  • Persuade all parties, such as co-workers and contractors, to agree on the details of a production plan. (3)
Back to Top

Money Math
  • Tally amounts on purchase orders for labour and materials before forwarding them to the accounting department. (1)
  • Approve supply order forms. (2)
  • Finalize bills for services, making adjustments if necessary (This includes applying rates for services, and calculating discounts and taxes). (3)
Back to Top

Scheduling or Budgeting and Accounting
  • Enter billing and payment information on client accounts. (1)
  • Prepare production schedules, based on accepted production rates per person. (2)
  • Calculate raw material and labour costs to determine profit or loss after each job is finished. (3)
  • Schedule and monitor all raw materials and finished goods flowing through the plant. (4)
  • Prepare annual budgets estimating the effects of such factors as the use of technology and weather conditions. (5)
Back to Top

Measurement and Calculation
  • Convert between measurement systems such as from cubic yards to cubic metres. (2)
  • Calculate areas, perimeters and volumes to determine raw material requirements. (2)
  • Calculate the materials required to produce products involving irregular shapes, such as domes. (3)
Back to Top

Data Analysis
  • Determine if customers' orders are being filled by comparing the total orders booked to the total orders dispatched. (1)
  • Calculate average production rates to schedule and plan work. (2)
  • Prepare quality control reports to conclude whether products are in conformance with company and government regulations. (3)
  • Analyze production statistics to draw conclusions about the efficiency of production methods. (3)
Back to Top

Numerical Estimation
  • Estimate the overtime requirements for a specific job, considering such factors as the time required to complete similar projects in the past. (2)
  • Estimate how long it will take to produce an order, such as a window order, in establishing a delivery date for the customer. Inaccurate estimation may result in expensive delays for the customer. (3)
Back to Top

Job Task Planning and Organizing
  • Production clerks have some variety in their work activities within the overall routine of the establishment. They set their own work priorities considering service to customers, meeting deadlines and variables which influence production, such as equipment breakdowns and material shortages. In this context, production clerks have wide scope to sequence their tasks for efficiency, while responding to frequent interruptions. Their work plan must be integrated with the work plans of others both within the organization, such as supervisors, and external to the organization, such as suppliers and contractors. (3)
Back to Top

Decision Making
  • Decide what to do when products are flawed or supplies have run out and decide when clients need to be consulted. (2)
  • Decide whether to submit a tender for work that has been advertised. This involves determining whether the work can be done by the company, in the proposed time frame, with the resources available. (3)
  • Decide on the priority of customer orders, considering such factors as delivery dates, job size and complexity, availability of equipment and materials and whether overtime hours can be justified. (3)
  • After studying various transportation options for hauling lumber, decide what method of transport to recommend. This recommendation is not easily reversed because of the amount of time and analysis required to make the recommendation. (4)
Back to Top

Problem Solving
  • A need for improvement has been identified. Explore all the possible options. For example, if the transportation system that is currently in use needs to be changed, establish the parameters for evaluating the impact of switching from one mode to another, such as cost and time, and conduct the necessary research. (2)
  • Inconsistencies in production data have been found, such as data which exceed the total number of units which could be produced. Investigate and analyze possible causes by reviewing additional data and speaking to production staff to establish the correct figures. (2)
  • A client has a rush order. Work under tight deadlines to organize material and labour, balancing the needs of other clients to maintain overall customer satisfaction. (3)
  • A client is unhappy with a product and won't accept it because it does not meet client expectations. Interact with the client to identify the reason for dissatisfaction and build consensus on a suitable solution. (3)
Back to Top

Finding Information
  • Read customers' files to obtain information on their job specifications. (1)
  • Refer to procedures manuals to find information on company or regulatory requirements. (2)
  • Speak to suppliers and architects by phone and read catalogues and price lists to gather information needed for the preparation of proposals to be tendered. (3)
  • Talk with managers, lead hands or forepersons, quality control staff, material handlers and others to collect data for reports. (3)
Back to Top

footer