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OSP Occupational Profile

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NOC Code: NOC Code: 1521 Occupation: Shippers and receivers
Occupation Description: Occupation Description:
Shippers and receivers ship, receive and record the movement of parts, supplies, materials, equipment and stock to and from an establishment. They are employed in the public sector and by retail and wholesale establishments, manufacturing companies, and other commercial and industrial establishments. Shippers and receivers ship, receive and record the movement of parts, supplies, materials, equipment and stock to and from an establishment. They are employed in the public sector and by retail and wholesale establishments, manufacturing companies, and other commercial and industrial establishments.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1 2
Document Use Document Use 1 2
Digital Technology Digital Technology 1 2
Oral Communication Oral Communication 1 2
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2 3
Measurement and Calculation Measurement and Calculation 1 2
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2
Finding Information Finding Information 1 2

  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.

  • Read customs forms for information about customs regulations, categories and duty numbers. (1)
  • Read memos from suppliers about product deliveries and shipping procedure changes. (1)
  • Read notes from other workers or the supervisor, setting priorities after a shift change. (1)
  • Read contracts between the shipping and trucking companies to check pricing and terms of payment. (2)
  • Refer to Material Safety Data Sheets (MSDS) to learn whether goods coming into the plant are hazardous and how they should be handled. (3)
  • Read policy manuals to learn about shipping procedures for various companies. (3)
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  • Write brief loading and delivery instructions to truck drivers. (1)
  • Complete labels and bills of lading for shipments. (1)
  • Make entries in a book describing what is received and what is sent out each day. These entries refer to smaller customers who do not ship through trucking companies and include reference numbers, number of packages, type of product and billing instructions. (1)
  • Write short reminders about tasks to be done. (1)
  • Write memos to the front office to inform staff of an incorrect shipment or bill of lading. (1)
  • Write short reports to carriers about damaged or missing goods. (2)
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Document Use
  • Read computer-generated labels to affix to cartons. (1)
  • Interpret Workplace Hazardous Materials Information System (WHMIS) symbols and safety posters in the workplace. (1)
  • Use a receiving log to record shipments that have been received. (1)
  • Read packing slips to find out the goods' destination and to identify loose parts. (1)
  • Read a schedule to monitor which employees are working on various jobs and to co-ordinate unloading the trucks. (2)
  • Read labels on cartons and verify the contents listed with invoices to ensure that they are accurate. (2)
  • Use rate charts to determine the price of shipping a specific parcel. (2)
  • Read bills of lading and order forms to obtain such information as the shipment contents, customer, transportation company, destination, reference numbers and billing instructions. (2)
  • Complete forms for United States Customs clearance, indicating the tariff class, weight, unit price and quantity of products. (2)
  • Use a calendar to track shipments. (2)
  • Read shipping lists to plan the timing of materials and trucks that will enter and exit the yard. (2)
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Digital Technology
  • Use a spreadsheet. For example, enter load weights. (2)
  • Use bookkeeping, billing and accounting software. For example, print orders to obtain information. (2)
  • Use a database. For example, access and record shipment information. (2)
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Oral Communication
  • Listen to instructions and directions from supervisors on shipping schedules, the arrival of goods and details of waybills and orders. (1)
  • Give direction to co-workers for various tasks, such as gathering goods from different departments or deploying goods on the floor. (1)
  • Interact with truck drivers to direct them to the appropriate docks and to verify that the shipment is received in good condition. (1)
  • Interact with clients and carriers in person or over the phone. (1)
  • Listen to announcements over loudspeakers. (1)
  • Direct customers to docks and answer their questions about orders. (1)
  • Discuss the co-ordination of complex tasks and production schedules with co-workers. (2)
  • Participate in staff meetings, to exchange information about policies and practices relating to areas such as material handling and safety. (2)
  • Exchange information with co-workers, managers and supervisors. (2)
  • Instruct new employees on how to perform tasks. (2)
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Money Math
  • Receive payment from customers and give the correct change when the payment is in cash. (1)
  • Approve invoices by checking the calculations for accuracy. (2)
  • Total bills including calculation of applicable discounts and taxes to prepare invoices for cash on delivery (C.O.D.) orders. (3)
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Scheduling or Budgeting and Accounting
  • Keep track of how much money is collected by recording it in an accounting book. (1)
  • Calculate the costs of shipping by various carriers to decide who offers the best value, considering such factors as price and delivery time. (3)
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Measurement and Calculation
  • Take note of the time that a truck sits waiting to be loaded or unloaded, as this determines the charge for waiting time. (1)
  • Calculate the area and volume of a parcel to inform a carrier how much space it will take. (2)
  • Calculate a shipping price using a rate chart. (2)
  • Calculate the weight of a skid by placing each of the boxes on a scale and totalling their weight, or multiplying the weight of one box by the number of boxes. (2)
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Numerical Estimation
  • Estimate how much inventory is available to fill an order. (1)
  • Estimate shipping prices for prospective clients. (2)
  • Estimate the number of goods which can be ready for shipping, taking into consideration such factors as size, availability of loading materials and resources, and other scheduling priorities. The accuracy of these estimates contributes to profitability. (3)
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Job Task Planning and Organizing
  • Shippers and receivers perform routine and repetitive tasks. While they work under the general direction of a supervisor, they make their own decisions on priorities and the order of tasks. They make adjustments for frequent interruptions and changing priorities caused by rush orders or production or shipping delays. The organization of workspace is essential to a smooth operation of the shipper receiver function. Planning is sometimes done several weeks in advance to ensure that space will be available to place incoming products. Where there are needs to refrigerate products, planning must take into account refrigeration capacity. (3)
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Decision Making
  • Decide how to redirect lost packages. (1)
  • Decide how much stock to bring out of the stock room, based on the number of orders and the quantity of products in each order. (1)
  • Decide which carrier to use, based on cost, method of transport, urgency, special rates and shipment size. (2)
  • Decide the order in which trucks load and unload when there are more trucks than available docks. (2)
  • Decide how best to transport goods, based on shipment size, client deadlines, processing delays, overall cost and payment method. (2)
  • Decide whether to ship an incomplete order, taking into account the possibility of customers complaining or of losing contracts. (3)
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Problem Solving
  • Shipments have been delayed or goods have been damaged. Discuss the details with supervisors or suppliers and fill out the appropriate forms. (1)
  • Payment slips have been incorrectly filled out. Consult with co-workers for information or contact clients and carriers to clarify the payment details. (2)
  • A large shipment of improperly packed goods has arrived and, at the same time, there is a staff shortage. Determine how best to arrange for quick unloading of the goods without damage, using available staff. (2)
  • The wrong product for an order has been received. Determine the most appropriate solution, such as returning the merchandise or storing it for use in another order. (2)
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Finding Information
  • Refer to manuals for information on safety and tariff codes. (1)
  • Find information in office files on the transport company used for past shipments. (1)
  • Find purchase orders to keep track of costs and to avoid double-billing. (1)
  • Refer to shipping company directories for information on rates and delivery areas. (2)
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