Ontario Skills Passport
Layout structure
Header structure
Display Noc
OSP Occupational Profile

OSP Occupational Profile

Print Occupational Profile

Display page browsing back option list
Display page browsing back option list <<Back
Display Noc Details
NOC Code: NOC Code: 1522a Occupation: Storekeepers and partspersons
Occupation Description: Occupation Description:
Storekeepers and partspersons sort, store and issue parts and supplies for use by the establishment in which they work and for sale to the public. They are employed by manufacturing companies, warehouses, retail and wholesale establishments, mining, forestry and construction companies, repair shops, hospitals and other establishments. Storekeepers and partspersons sort, store and issue parts and supplies for use by the establishment in which they work and for sale to the public. They are employed by manufacturing companies, warehouses, retail and wholesale establishments, mining, forestry and construction companies, repair shops, hospitals and other establishments.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1 2
Document Use Document Use 1 2 3
Digital Technology Digital Technology 1 2
Oral Communication Oral Communication 1 2
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2 3
Measurement and Calculation Measurement and Calculation 1
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2
Decision Making Decision Making 1 2
Problem Solving Problem Solving 1 2
Finding Information Finding Information 1 2 3

  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.

  • Read manufacturers' recall notices which outline defects in parts. (1)
  • Read installation instructions in parts catalogues which outline cautions for the use of the parts described. (2)
  • Refer to outdated parts catalogues to obtain information about parts for old vehicles or appliances. (2)
  • Read procedures for returning parts to the warehouse for credit. (2)
  • Read memos and bulletins from suppliers to get information on existing product lines and new products. (2)
  • Read a variety of parts manuals in order to compare specifications, purposes and costs of parts from different manufacturers. (3)
Back to Top

  • Write notes to record details of telephone conversations with customers. (1)
  • Write notes to workers on the next shift, informing them of orders which will be picked up and phone calls expected. (1)
  • Write lists of materials received and materials sold or rented, noting colour, product description and codes. (1)
  • Fill out purchase orders using standardized forms. (1)
  • Write letters to parts suppliers to explain problems with parts received. (2)
  • Complete return forms to manufacturers, justifying the return of a part. (2)
  • Write memos to mechanics or technicians to give them feedback on repairs. (2)
Back to Top

Document Use
  • Check packing slips for parts which have been shipped from suppliers. (1)
  • Read lists of parts and their numbers. (1)
  • Complete purchase order forms. (2)
  • Read employee work schedules. (2)
  • Read tire warranty charts which provide refund information based on the amount of wear on the tire. (2)
  • Enter customer details on computerized invoices. (2)
  • Read shipping schedules identifying goods, quantities and destinations. (2)
  • Fill in rental forms to keep track of tools rented by the store. (2)
  • Read a table that shows the number of various parts sold each month. (2)
  • Read Workplace Hazardous Materials Information System (WHMIS) labels relating to parts. (2)
  • Read assembly drawings of parts to help diagnose a customer's needs. (3)
  • Read schematic drawings to identify components of electrical parts and the routing of electricity. (3)
Back to Top

Digital Technology
  • Use communications software. For example, send email messages to suppliers. (2)
  • Use a spreadsheet. For example, produce inventory sheets. (2)
  • Use word processing. For example, type work orders and memos. (2)
  • Use a database. For example, use a database to determine whether parts are available in the warehouse. (2)
  • Use bookkeeping, billing and accounting software. For example, produce invoices using a computer. (2)
Back to Top

Oral Communication
  • Discuss products with sales representatives and suppliers. (1)
  • Interact with warehouse staff to check the availability of parts. (1)
  • Discuss delivery options with truck and van drivers. (1)
  • Take orders from customers and provide advice both in person and by telephone. (1)
  • Communicate with auto parts dealers and jobbers to place orders and to verify the availability of items. (1)
  • Discuss inventory problems or customer complaints with supervisors. (2)
  • Communicate with mechanics to ascertain for customers the effectiveness of the parts they plan to purchase. (2)
  • Interact with the service manager and other staff members to co-ordinate work. (2)
Back to Top

Money Math
  • Calculate markups on stock such as auto parts by multiplying the cost of the item by a percentage which is specified in the instructions received. (2)
  • Tally prices, subtract discounts, add sales tax and calculate change to customers. (3)
Back to Top

Scheduling or Budgeting and Accounting
  • Record costs in financial records, such as the amount spent on repairs in the last month. (1)
  • Schedule the order of deliveries based on the most efficient routes, cost of gas and customer priorities. (2)
  • Compare costs for auto parts from jobbers, auto dealers and auto wreckers to determine the best supplier. Take into account cost, quality, availability, delivery times and whether or not parts will meet the company's warranty requirements. (3)
Back to Top

Measurement and Calculation
  • Measure lengths of wiring sold by the foot. (1)
  • Measure an autobrake rotor to match it to dimensions listed in the catalogue. (1)
Back to Top

Numerical Estimation
  • Estimate the measurement of a part by looking at it. (1)
  • Estimate the length of time it will take for an auto part to be delivered to a repair garage. (1)
  • Estimate the prices of autoparts for customers, taking into account the cost to the company, the markup, and delivery costs. (3)
Back to Top

Job Task Planning and Organizing
  • The duties of storekeepers and partspersons are driven by customer requests. Most tasks are repetitive, although there are sometimes unusual requests which require detailed attention and research. Stock orders tend to arrive on a scheduled basis, leading to one day a week being devoted as much as possible to checking stock and getting it on shelves. Disruptions occur when several customers are vieing for attention at the same time or if deliveries take place while customers are being served. (2)
  • While storekeepers' and partspersons' duties are set out by supervisors, they generally have flexibility in how they prioritize their duties, with customer service being understood as the number one priority. (2)
Back to Top

Decision Making
  • Decide what items to display and how to organize the display area. (1)
  • Decide on discounts for wholesale customers taking into account the size of the order, the likelihood of repeat business and the margin of profit. (2)
  • Decide from which sources to order supplies. (2)
  • Decide when to reject deliveries which appear to differ from the items ordered. (2)
  • Decide when to refer a customer with a difficult request directly to the mechanic or technician for advice. (2)
  • Decide what parts to stock in the warehouse and what parts to discontinue except for special orders. (2)
Back to Top

Problem Solving
  • A soiled or broken product arrives from a supplier. Contact suppliers to get a replacement as quickly as possible. (1)
  • Customer billings have been mixed up because a company has not provided sufficient information for setting up an account. Contact authorities within the company to set up the necessary accounting records. (1)
  • Deal with computer problems which shut down the automated invoicing and cataloguing system. Consult the computer manual or call in expert assistance. (2)
  • A customer becomes hostile and is unwilling to accept that parts or products are not available. Phone other possible sources to try to assist the customer. (2)
  • Parts have been returned by customers because the parts do not fit. Go to the garage to confer with the mechanic or recheck numbers and applications in the catalogue. (2)
Back to Top

Finding Information
  • Use a computerized database to find out what is available in the warehouse. (1)
  • Look up product warranty expiry information in client files. (1)
  • Check work orders to determine if customer orders have been filled. (1)
  • Refer to manufacturers' catalogues to determine the availability of supplies. (2)
  • Search through catalogues from a variety of suppliers to find a requested item. Cross-reference by make, model, year and item. If the required item is not available, may cross-reference the various catalogue numbers to find an appropriate substitute. (3)
Back to Top