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NOC Code: NOC Code: 3223 Occupation: Dental Technologists, Technicians and Laboratory Bench Workers
Occupation Description: Occupation Description:
Dental technologists and technicians design, prepare and fabricate dentures and dental devices as prescribed by dentists and other specialists. Dental laboratory bench workers assist dental technologists and technicians in preparing and fabricating dentures and other dental devices. They are employed in dental laboratories. Supervisors of dental technologists and technicians are also included in this unit group. Dental technologists and technicians design, prepare and fabricate dentures and dental devices as prescribed by dentists and other specialists. Dental laboratory bench workers assist dental technologists and technicians in preparing and fabricating dentures and other dental devices. They are employed in dental laboratories. Supervisors of dental technologists and technicians are also included in this unit group.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Skill levels are assigned to tasks: Level 1 tasks are the least complex and level 4 or 5 tasks (depending upon the specific skill) are the most complex. Skill levels are associated with workplace tasks and not the workers performing these tasks.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Text Reading Text 1 2 3
Writing Writing 1 2
Document Use Document Use 1 2 3
Computer Use Computer Use 1 2
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2
Measurement and Calculation Measurement and Calculation 1 2
Data Analysis Data Analysis 1 2 3
Numerical Estimation Numerical Estimation 1 2
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2
Finding Information Finding Information 1 2
Critical Thinking Critical Thinking 1 2 3


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading Text
  • Read notes and memos from co-workers. For example, read co-workers' memos about changes to dental appliances requested by dentists or denturists. (1)
  • Read about new products, services and fabrication techniques in catalogues and promotional brochures. For example, read Zahn Dental catalogues to learn about new porcelain accessories, gypsums and investment and impression materials. (2)
  • Read text entries in forms. For example, read doctors' comments in prescription forms to learn about patients' specific needs and the modifications required for their dental appliances. (2)
  • Read newsletters from provincial and national associations. For example, dental technicians may read newsletters from dental technicians' associations to learn about professional development opportunities such as conferences. (2)
  • Read textbooks to learn the theory and practice of designing and fabricating dental appliances. For example, read textbooks such as the Textbook of Orthodontics to identify complex treatments and learn about design options for unfamiliar appliances. (Dental Technologists and Technicians) (3)
  • Read articles in academic and professional journals. For example, dental technologists and technicians read articles in publications such as Oral Health Journal and The Canadian Journal of Dental Technologists to learn about recent research, new design and fabrication processes and new products. (Dental Technologists and Technicians) (3)
  • Read product and equipment manuals. For example, read instruction manuals for veneering kits in order to learn the procedures for checking occlusions prior to veneering, completing crowns and shaping, layering and finishing veneers. (3)
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Writing
  • Write short reminders and notes to co-workers. For example, write reminder notes on appointment schedules about patients' peculiarities and pressing deadlines. (1)
  • Write procedures and notes on fabrication processes. For example, write step-by-step procedures for fabricating dental appliances in personal notebooks. (2)
  • Write text entries in forms. For example, dental technologists may write entries in prescription forms to inform doctors why bridges were not fabricated to specifications. (2)
  • Write memos and letters. For example, write letters to new dentists in the area to outline your experience in fabricating nances, spacers and retainers. Write letters to professional orthodontic associations to request further information about fabrication techniques discussed in recent publications. (Dental Technologists and Technicians) (2)
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Document Use
  • Locate data on labels. For example, scan the labels on products such as fillers and adhesives to obtain instructions for use, allergy and hazardous material warnings and proper handling and storage procedures. (1)
  • Enter data into forms. For example, enter addresses, item numbers and product names into shipping receiving and supply order forms. (1)
  • Locate data in forms. For example, scan intake forms to determine patients' medical histories, allergies and past dental work. (2)
  • Enter data into logbooks. For example, fill in the columns of personal logbooks with dates, comments, measurements and other fabrication data. (2)
  • Interpret sketches, pictures and diagrams. For example, interpret hand-drawn sketches of patients' jaws and teeth to determine the types and dimensions of prescribed dental appliances. Study diagrams of dental appliances to determine how to place crowns and dummies and bend wires to fabricate custom appliances. (2)
  • Study assembly drawings in manuals and textbooks. For example, dental laboratory bench workers may study assembly drawings of partial bridges so that they can fabricate custom clasps. (3)
  • Dental technologists and technicians may interpret data in radiographs of patients' jaws and dental structures. For example, orthodontic technicians working in ambulatory health care may interpret radiographs to help doctors determine which appliances and designs may succeed in supporting patients' teeth. (3)
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Computer Use
  • Use Internet search engines to locate information on new products, materials, and dental appliance fabrication processes. (Dental Technologists and Technicians) (1)
  • Use computer-assisted design, manufacturing and machining software. For example, program firing temperatures, baking times and cool-down functions for furnaces. (2)
  • Enter appointment times and costs for materials in spreadsheets. (Dental Technologists and Technicians) (2)
  • Locate data on patients and fabrication jobs in dental laboratory databases. (Dental Technologists and Technicians) (2)
  • Use basic functions of word processing software to write case files for completed fabrication jobs. (Dental Technologists and Technicians) (2)
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Oral Communication
  • Discuss ongoing work with co-workers. For example, supervisors in dental laboratories assign job tasks and discuss fabrication jobs with technicians, technologists and bench workers. (1)
  • Discuss the fabrication of dental appliances with dentists and denturists. For example, dental technologists may discuss precise modifications to dental appliances with denturists. (Dental Technologists and Technicians) (2)
  • Discuss products, prices and delivery times with suppliers of dental products. For example, ask suppliers to outline the benefits of using new porcelain veneering products versus those currently used in laboratories. (2)
  • Discuss treatment options with patients. For example, orthodontic technicians in ambulatory health care facilities may discuss modifications and repairs to appliances with patients. Dental technologists may discuss alternate methods of restoring patients' teeth enamel using new materials. (2)
  • Give presentations at conferences. For example, dental technologists may present information on innovative techniques for fabricating orthodontic appliances to groups of professionals at dental association conferences. (Dental Technologists and Technicians) (3)
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Money Math
  • Make change for cash payments for dental laboratory services. (1)
  • Calculate amounts for quotes and invoices. For example, calculate amounts for fabricating dental appliances. Calculate charges for fabrication operations using hourly rates, add amounts for materials and calculate sales taxes. (Dental Technologists and Technicians) (3)
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Scheduling or Budgeting and Accounting
  • Propose timelines and set laboratory schedules for fabrication jobs. For example, propose the number of hours and days required to fabricate prescribed dental appliances. Ensure that most urgent cases are completed first. Schedule fabrication tasks so that patients' wait times are minimized. (2)
  • Monitor laboratory budgets. For example, dental technologists and technicians may monitor budgets to ensure that payments to suppliers have been made and that funds budgeted for supplies are effectively used. (Dental Technologists and Technicians) (2)
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Measurement and Calculation
  • Measure physical properties using common measuring tools. For example, use rulers to measure heights of collusial rims. Use graduated cylinders to measure the amounts of liquids and powders required to mix mould compounds and build cases. (1)
  • Take measurements using specialized measuring equipment. For example, use jaw articulators to measure jaw angles and the lengths of teeth. (2)
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Data Analysis
  • Compare measurements to specifications and standards. For example, dental technicians may compare clearances of porcelain fused to metal to determine if they meet manufacturers' specifications. (2)
  • Analyze invoices and other records to determine fabrication trends and to help forecast supply purchasing needs. For example, supervisors of dental technologists, technicians and laboratory bench workers gather and analyze data on lab operations to identify the frequencies of particular fabrication jobs. (Dental Technologists and Technicians) (2)
  • Manage inventories of supplies and fabrication tools. For example, count items in inventories, keep track of items consumed and reorder supplies when necessary. Analyze the frequency of product use to adjust minimum inventory quantities. (Dental Technologists and Technicians) (3)
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Numerical Estimation
  • Estimate times for fabrication operations. For example, dental technologists estimate numbers of hours to complete laboratory procedures so that they can give patients approximate turnaround times. These estimates are important to ensure that work processes are completed within expected timelines and patients' wait times are minimized. (2)
  • Estimate amounts of fabrication materials. For example, estimate the lengths of wires required to mould and fabricate prescribed appliances. Estimate the millimetres of acrylic to be ground off orthodontic appliances in order to achieve proper fit and maximize patients' comfort. (2)
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Job Task Planning and Organizing
  • Dental technologists, technicians and laboratory bench workers plan and organize job tasks to meet dentists' and denturists' fabrication deadlines. There can be significant variety in their daily tasks as all fabrication jobs are unique. They frequently work on several appliances and cases simultaneously. Their job task plans may be disrupted by fabrication difficulties and urgent requests to repair appliances which have been damaged. They must ensure that urgent cases are given due priority, and that tasks are carried out to maximize efficiency. Supervisors in this unit group plan and organize the work of technologists, technicians and bench workers. (3)
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Decision Making
  • Choose products, equipment and suppliers. For example, dental technologists may choose fabrication products. (Dental Technologists and Technicians) (1)
  • Choose methods and tools for fabrication jobs. For example, select wires, stone powders and stains to fabricate natural, comfortable and effective dental appliances. (2)
  • Decide to modify, repair and replace dental appliances which have been fabricated incorrectly. Determine if appliances would be safe and effective after repairs. Choose to replace dental appliances if it is felt that repairs may compromise the fit and function of the appliances. (3)
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Problem Solving
  • Discover that prescriptions and fabrication instructions are unclear. Contact dentists and denturists to clarify specifications and other details of fabrication jobs. Record the new information on prescription and order forms and then continue to fabricate appliances. (1)
  • Discover that impressions taken by dental assistants are of low quality and hinder the creation of effective, representative moulds. Contact dentists and denturists to explain the imperfections in the original impressions and request that new impressions be taken. (2)
  • Fabrication and production work cannot be completed because the products and materials used are defective. For example, dental technologists may find the pins used in bridge mountings are of poor quality and are bending during normal use. They contact suppliers to describe the deficiencies and explain their dissatisfaction with the products. They seek replacement supplies for the defective products. (2)
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Finding Information
  • Find information about fabrication methods and materials. For example, dental technologists read textbooks to find information on moulding and casting techniques. They read articles in trade magazines and professional journals. They scan personal notebooks for data such as firing times. They ask co-workers for advice when fabricating difficult custom orders. (2)
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Critical Thinking
  • Judge the aesthetic quality and appeal of the appliances that are being fabricated. For example, dental technologists and technicians in ambulatory health care judge the aesthetic appeal of dental appliances. They inspect the shading, colour, shape and naturalness of the appliances. (3)
  • Evaluate the quality of completed dental appliances. To assess the quality, review the cleanliness and durability of the products. Ask patients' opinions of comfort and fit. Inspect the appliances' surfaces, edges, and the contact points of the bite. (3)
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