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OSP Occupational Profile

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NOC Code: NOC Code: 6563 Occupation: Pet groomers and animal care workers
Occupation Description: Occupation Description:
Animal care workers feed, handle, train and groom animals and assist veterinarians, animal health technologists and technicians and animal breeders. Pet groomers clip coats, bathe and otherwise groom pets. Workers in this group are employed by animal hospitals and clinics, animal shelters, breeding and boarding kennels, zoos, laboratories, retail pet shops, dog training schools, pet grooming establishments, or may be self-employed. Animal care workers feed, handle, train and groom animals and assist veterinarians, animal health technologists and technicians and animal breeders. Pet groomers clip coats, bathe and otherwise groom pets. Workers in this group are employed by animal hospitals and clinics, animal shelters, breeding and boarding kennels, zoos, laboratories, retail pet shops, dog training schools, pet grooming establishments, or may be self-employed.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1 2 3
Document Use Document Use 1 2 3
Digital Technology Digital Technology 1 2
Oral Communication Oral Communication 1 2
Money Math Money Math 1 2
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2
Measurement and Calculation Measurement and Calculation 1 2
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2
Finding Information Finding Information 1 2


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading
  • Read short memos, such as from the riding master to the stable manager regarding exercise programs for the horses. (Horse trainers) (1)
  • Read product flyers and pamphlets on animal care. (Veterinary assistants) (2)
  • Read supply catalogues and flyers. (Pet groomers) (2)
  • Read books on dog training techniques and rule books on dog obedience and sport competitions. (Dog trainers) (3)
  • Read instruction manuals for equipment such as clippers and dryers. (Pet groomers) (3)
  • Read procedures manuals describing how to give injections or how to operate the cage-washing machine. (Laboratory animal assistants) (3)
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Writing
  • Write notes to other staff to pass on information, such as, that an animal requires medication in the next shift. (Zoo attendants) (1)
  • Write information cards for boarders (Kennel attendants) (1)
  • Record the services to be provided for a particular client by writing a reminder note or completing a form. (Dog groomers) (1)
  • Enter information on client cards. (Dog groomers) (1)
  • Write obedience class notes for dog owners. (Dog trainers) (2)
  • Enter information on patient files to record interactions with the animal, including observations on temperature, pulse or respiration. Also note any problems observed. (Veterinary attendants) (2)
  • Write flyers to make technical information on flea-control products understandable to pet owners. (Veterinary attendants) (3)
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Document Use
  • Read registration forms for dog-training classes. (Kennel attendants) (1)
  • Read the appointment book to check the spacing of appointments. (Pet groomers) (1)
  • Read delivery slips, checking off the supplies and drugs received. (Veterinary attendants) (1)
  • Read labels on products, such as shampoos. (Pet groomers) (1)
  • Read inventory lists to order supplies. (Pet groomers) (1)
  • Read labels on medicines to check directions, dosages and expiry dates. (Veterinary attendants) (1)
  • Refer to illustrations in dog-grooming guides to understand how to clip different breeds of dogs. (Pet groomers) (2)
  • Fill in blood sample forms, indicating which blood tests are needed for an animal. Also fill in lab forms to record test results. (Veterinary Attendants) (2)
  • Make entries in a drug log, recording the amounts of each drug used. (Laboratory animal assistants) (2)
  • Read food labels and dietary warnings. (2)
  • Read weekly schedules to know which animals are coming in. (Veterinary attendants) (2)
  • Read Material Safety Data Sheets to learn chemical properties of flea products. (Pet groomers) (3)
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Digital Technology
  • Use word processing. For example, type up notes for dog obedience classes. (2)
  • Use bookkeeping, billing and accounting software. For example, animal-care workers may enter transactions into a veterinary medical accounting system. (2)
  • Use a database. For example, enter and access information about clients and animals. (2)
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Oral Communication
  • Greet customers, discuss their needs and answer questions. (1)
  • Interact with co-workers to carry out grooming and care activities. (1)
  • Receive information from clients and co-workers on an animal's condition and the services to be provided. (1)
  • Speak to animals to put them at ease. (1)
  • Speak with retailers and suppliers to order supplies. (1)
  • Receive instructions from the veterinarian or other supervisor. (2)
  • Participate in staff meetings concerning proposed improvements in care. (2)
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Money Math
  • Prepare invoices, take payments from customers and make change. (1)
  • Prepare invoices that involve calculating group rates or discounts for animal care services. (2)
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Scheduling or Budgeting and Accounting
  • Schedule appointments. (1)
  • Make debit and credit entries in financial records. (1)
  • Order supplies, determining how much is needed of each item, monitoring prices and calculating unit prices to make sure it is a good deal. (2)
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Measurement and Calculation
  • Weigh animals. (1)
  • Measure medications in cubic centimetres. (1)
  • Measure shampoo for a dog's bath, diluting as directed. (1)
  • Prepare feed mixtures according to a specified ratio. (2)
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Numerical Estimation
  • Estimate the quantity of supplies to order. (1)
  • Estimate how long it will take to groom a particular dog, in order to space appointments appropriately or provide a cost-estimate to the client. (2)
  • Estimate the amount of tranquillizer or anaesthetic to give an animal considering its health and mental state or demeanour. (3)
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Job Task Planning and Organizing
  • The daily activities of pet groomers and animal-care workers follow a routine, including animal feedings, exercise periods and cleaning cages, or come from a schedule of appointments. The remaining time is used to complete recurring tasks, such as ordering supplies. However, their routine may be disrupted by problems or emergencies. (2)
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Decision Making
  • Decide which shampoos and flea products are appropriate for animals and which combs and brushes are best for the thickness of the animals' hair. (Pet groomers) (1)
  • Decide what is the best positive reinforcer for a particular dog, such as a ball or food. (Dog trainers) (1)
  • Decide not to work with a particular animal if it seems vicious or sick. (Pet groomers and trainers) (2)
  • Decide when it is appropriate to make changes in an animal's eating regimen, based on its health, age and demeanour. (Animal-care workers) (2)
  • When caring for in-house patients, decide when to call in the veterinarian. This includes animals that stay overnight. (Veterinary attendants) (3)
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Problem Solving
  • Incorrect supplies are delivered. Return the supplies for replacement. If the item is needed urgently, may have to locate another source to meet the clients' immediate needs. (1)
  • Reconcile dog owner's wishes for grooming with what is judged to be in the best interest of the animal. Try to encourage owners to set realistic grooming targets. (2)
  • Deal with animals who refuse to nurse their young. Find other ways to feed the babies. (2)
  • Deal with customers who are not satisfied and who refuse payment. (2)
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Finding Information
  • Obtain information about animal health conditions they encounter by contacting veterinarians. (1)
  • Look up information in manuals about grooming, training or laboratory procedures. (2)
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