Ontario Skills Passport
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OSP Occupational Profile

OSP Occupational Profile

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NOC Code: NOC Code: 6622 Occupation: Store shelf stockers, clerks and order fillers
Occupation Description: Occupation Description:
Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses. Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1
Document Use Document Use 1 2
Digital Technology Digital Technology 1
Oral Communication Oral Communication 1 2
Money Math Money Math 1
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1
Measurement and Calculation Measurement and Calculation 1
Data Analysis Data Analysis 1
Numerical Estimation Numerical Estimation 1 2
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2
Problem Solving Problem Solving 1
Finding Information Finding Information 1 2


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading
  • Read Material Safety Data Sheets (MSDS) to verify the proper handling of various products. (2)
  • Read procedures manuals to learn codes or to learn about shelving, ordering and discounting. (3)
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Writing
  • Write notes to the supervisors, indicating special requests from customers which involve placing new orders. (1)
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Document Use
  • Read shelf labels, sale-price signs and product code lists. (1)
  • Read shipping forms, checking off received stock on the invoice. (2)
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Digital Technology
  • Use computerized cash registers. (1)
  • Respond to prompts on the computer when entering price changes for weekly specials. (1)
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Oral Communication
  • Listen for cashiers paging packers on the intercom. (1)
  • Interact with customers to help them find products. (1)
  • Interact with managers frequently to receive work instructions. Sales personnel communicate with a team leader or manager regularly to share product information. (2)
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Money Math
  • Accept payments from customers and provide change. (1)
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Scheduling or Budgeting and Accounting
  • Take rolls of coins and packets of bills to cashiers, verifying and recording the amount provided. (1)
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Measurement and Calculation
  • Weigh fruit and vegetables for customers. (1)
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Data Analysis
  • Compare the amount of fat in one product with another, when helping customers make purchasing decisions. (1)
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Numerical Estimation
  • Estimate how many boxes of a product are needed to fill available shelf space. (2)
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Job Task Planning and Organizing
  • Store shelf stockers, clerks and order fillers have many routine duties but they are frequently interrupted by sudden needs, such as price-checks or customer requests. While their daily duties are set by supervisors, they have some flexibility to determine the sequence of their tasks. This may involve some co-ordination with co-workers. (3)
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Decision Making
  • Decide which fruit and vegetables to throw away when stocking the produce area. (1)
  • Decide whether a returned item should be put back on the shelf, based on its condition and the reason it was returned. (2)
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Problem Solving
  • The scanner will not read the price codes. Assist cashiers by checking bar codes, shelf labels and office lists. (Grocery clerks) (1)
  • You are having difficulty fitting new products into existing displays. Integrate the products into the display without ruining its appearance. (Store shelf stockers) (1)
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Finding Information
  • Refer to stock lists and price sheets to make decisions about what to stock on empty shelf space. (2)
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