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OSP Occupational Profile

OSP Occupational Profile

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NOC Code: NOC Code: 6623 Occupation: Other sales related occupations
Occupation Description: Occupation Description:
This unit group includes workers who sell goods or services during home demonstrations or by telephone soliciting, retail exhibitions or street vending. They are employed by a wide range of retail and wholesale establishments, manufacturers, telemarketing companies and call centres, or they may be self-employed. This unit group includes workers who sell goods or services during home demonstrations or by telephone soliciting, retail exhibitions or street vending. They are employed by a wide range of retail and wholesale establishments, manufacturers, telemarketing companies and call centres, or they may be self-employed.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1 2 3
Document Use Document Use 1 2 3
Digital Technology Digital Technology 1 2
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1
Measurement and Calculation Measurement and Calculation 1 2 3
Data Analysis Data Analysis 1 2
Numerical Estimation Numerical Estimation 1 2
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2
Finding Information Finding Information 1 2


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading
  • Read product information pamphlets and promotional material to describe the company's products to customers. (Door-to-door salespersons) (2)
  • Read scripts of sales presentations, which are used when speaking to customers. (Telemarketers) (2)
  • Read contracts and dealer agreements. (Door-to-door salespersons) (3)
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Writing
  • Complete contracts, typically consisting of short entries and fill-in-the blanks. (Door-to-door salespersons) (1)
  • Write letters to customers and potential customers, outlining the advantages of the products. (Direct distributors - retail) (2)
  • Fill in forms to describe complaints which potential customers have made about the product or service being marketed. Also write 'call back' notes. (Telemarketers) (2)
  • Write supplements to advertising and promotional material from the company to tailor it to the community. (Home demonstrators) (3)
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Document Use
  • Complete forms at the successful close of a sale. (Telemarketers) (2)
  • Refer to price listings presented in graphs. (Door-to-door salespersons) (2)
  • Complete order forms and repair forms, when making a new sale or providing post-sale service. (Door-to-door salespersons) (2)
  • Interpret complex charts and tables when reviewing manufacturers' research findings. (Home demonstrators) (3)
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Digital Technology
  • Use word processing. For example, door-to-door salespersons write letters to customers. (2)
  • Use a database. For example, door-to-door salespersons use a database to track customers and product warranties. (2)
  • Use word processing. For example, telemarketers use merge codes to produce letters. (2)
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Oral Communication
  • Discuss approaches with co-workers to determine which techniques are successful. (Telemarketers) (2)
  • Promote products directly to customers. (Door-to-door salespersons) (3)
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Money Math
  • Calculate commissions. (Telemarketers) (2)
  • Calculate bills, including taxes and discounts. (Door-to-door salespersons) (3)
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Scheduling or Budgeting and Accounting
  • Record sales and costs in financial reports. (Door-to-door salespersons) (1)
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Measurement and Calculation
  • Measure rooms to determine, for example, how many feet of piping are needed to install a central vacuum. (Vacuum cleaner salespersons) (3)
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Data Analysis
  • Calculate average monthly sales for the year and compare them to the previous year. (Direct distributors – retail) (2)
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Numerical Estimation
  • Estimate the cost of repairs. (Door-to-door salespersons) (2)
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Job Task Planning and Organizing
  • Telemarketers' schedules are closely controlled by supervisors who provide guidelines, lists and deadlines. (2)
  • Door-to-door sales personnel generally plan their own workdays, with little input from branch managers. They must juggle appointments, many of which occur on weekends and evenings when customers are available. Given the variety of neighbourhoods and customers, there is little routine. Telemarketers' schedules are closely controlled by supervisors who provide guidelines, lists and deadlines. (3)
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Decision Making
  • Decide how many appointments to book in a week and how much time is needed for each. (Sales consultants) (2)
  • Decide what incentives to offer customers. These may be discounts, trade-ins or gifts. These decisions must be made carefully since you may have to personally cover the costs of the bonuses. (Door-to-door salespersons) (2)
  • Decide how to market the products to different groups and how to expand the market. (Sales distributors) (3)
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Problem Solving
  • On closing a sale, a customer becomes reluctant to give credit information over the phone. Use persuasion to ensure that the sale is not lost. (Telemarketers) (2)
  • A customer has changed their orders several times, creating problems in billing and delivery. Review the orders carefully with the customer, explaining alternative purchases which may better serve their needs or budgets. (Sales representatives) (2)
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Finding Information
  • Find information in product manuals. Use city maps to locate customers' addresses. (Door-to-door salespersons) (1)
  • Use postal-code directories to target prospective clients in various economic groups. (Telemarketers) (2)
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