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NOC Code: NOC Code: 7202 Occupation: Contractors and supervisors, electrical trades and telecommunications occupations
Occupation Description: Occupation Description:
This unit group includes telecommunications and electrical trade contractors who own and operate their own businesses. This group also includes supervisors who supervise and co-ordinate the activities of workers classified in the following unit groups: Electricians (7241), Industrial Electricians (7242), Power System Electricians (7243), Electrical Power Line and Cable Workers (7244), Telecommunications Line and Cable Workers (7245), Telecommunications Installation and Repair Workers (7246) and Cable Television Service and Maintenance Technicians (7247). They are employed in a wide range of establishments; places of employment are indicated in the above unit group descriptions. This unit group includes telecommunications and electrical trade contractors who own and operate their own businesses. This group also includes supervisors who supervise and co-ordinate the activities of workers classified in the following unit groups: Electricians (7241), Industrial Electricians (7242), Power System Electricians (7243), Electrical Power Line and Cable Workers (7244), Telecommunications Line and Cable Workers (7245), Telecommunications Installation and Repair Workers (7246) and Cable Television Service and Maintenance Technicians (7247). They are employed in a wide range of establishments; places of employment are indicated in the above unit group descriptions.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
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Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3 4
Writing Writing 1 2 3
Document Use Document Use 1 2 3 4
Digital Technology Digital Technology 1 2 3
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2 3 4
Measurement and Calculation Measurement and Calculation 1 2 3
Data Analysis Data Analysis 1 2 3
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2 3
Finding Information Finding Information 1 2 3 4
Critical Thinking Critical Thinking 1 2 3


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading
  • Read installation instructions for equipment such as light fixtures, fans and electric motors. (1)
  • Read email from co-workers, colleagues and customers. For instance, maintenance supervisors at hydroelectric dams read email from customers requesting modifications to work orders. (2)
  • Read equipment manuals and product description sheets for information about the installation, configuration, operation, troubleshooting and repair of electrical equipment. For example, technical operations supervisors for large telecommunications companies read equipment manuals containing text and illustrations to learn how to install wireless modems. (2)
  • Read safety audit reports completed by electrical team members to verify that conditions on the work site match identified safety procedures. For instance, electrical contractors of large construction companies review safety documents completed by field electricians to ensure potential hazards have been identified and appropriate controls have been implemented prior to beginning jobs. (3)
  • Read strategic planning reports that provide insight into human resources, materials and equipment requirements for projects. (3)
  • Read the Canadian Electrical Code when verifying that installations adhere to legislated electrical safety requirements. Specialized knowledge is required to locate and apply technical information from multiple sections of the Code. You may be required to defend your interpretation to electrical inspectors. For example, electrical contractors interpret the many exceptions and exclusions contained in the Code when planning jobs. (4)
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Writing
  • Write brief reminder notes about telephone conversations, employee conflicts, quality concerns and job site requirements. (1)
  • Write short email to address customer concerns and co-ordinate job tasks with co-workers. (2)
  • Write status reports to track the installation, maintenance and repair of electrical equipment. Keep these reports up to date because the information may be required after hours and during emergency situations by technicians, co-workers and management. (2)
  • Complete accident and incident reports. Detail the extent of injuries and damages, identify primary and secondary causes and list corrective actions taken. Accurately reflect all pertinent details of the accident because these reports may be used during subsequent investigations. (3)
  • Write annual employee performance evaluations. Write succinctly as promotions, training and disciplinary actions often depend on what is said in performance evaluations. Contractors may develop their own templates for evaluations but supervisors working for large companies usually follow established formats or use standard forms. (3)
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Document Use
  • Refer to manufacturers' catalogues to check part numbers and verify the number of components required to assemble equipment. (1)
  • Read hazard labels located on electrical equipment. The labels may contain written and pictorial directions and warnings regarding installation and placement of the equipment. (1)
  • Scan workplace safety audit and quality control forms. For example, service supervisors for cable companies review quality control checklists to monitor the adherence to work code, quality of signal and client satisfaction ratings. (2)
  • Extract information from tables located in the Canadian Electrical Code, equipment manuals and product information reports. For instance, electrical contractors and supervisors scan data tables to locate wire size, conduit size and grounding requirements for jobs. (2)
  • Enter data into forms to document staff performance, resource utilization, safety concerns, customer satisfaction and material requirements. For example, contractors complete accident reports which detail dates, times, parties involved, extent of injuries, property damages incurred and possible environmental effects. (2)
  • Interpret graphs located in the Canadian Electric Code, equipment manuals and generated by test equipment to locate and identify electrical frequencies. For example, electrical maintenance crew leaders review charts that detail the frequencies, amperages and voltages of transmission lines. (3)
  • Take measurements from scale drawings to verify locations for electrical installations. Use drawings to verify room dimensions, locate equipment and field components or identify alternate wiring options. (3)
  • Extract information from schematic drawings to understand the system configuration, identify component locations, diagnose problems and direct employees through the installation of electrical equipment. For example, electrical maintenance crew leaders take information from schematic drawings to ensure that high voltage repairs are sequenced correctly. (4)
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Digital Technology
  • Search the Internet to locate products, suppliers, equipment manuals, procedures and specifications. (2)
  • Use databases to record and organize project, inventory, employee and supplier data. For example, contractors use databases to look up customers' histories and retrieve data about the number and size of past jobs, previous complaints and payment history, prior to responding to complaints. (2)
  • Exchange email and attachments with customers, other contractors, suppliers and co-workers. (2)
  • Use word processing. For example, draft letters, faxes, incident reports and performance evaluations, often using pre-formatted templates. (2)
  • Create and input data into spreadsheets to collect and analyze a variety of operational data. Use spreadsheets to track job changes, cross reference expenditures and forecast staffing requirements. (3)
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Oral Communication
  • Discuss work with crew members. For example, receive information and provide direction to field crews to identify and resolve problems using the telephone. (1)
  • Negotiate the scope of work with customers. Suggest extending the duration of service agreements, encourage the tendering of multiple contracts into larger agreements or seek additional areas in which you may be of service. (2)
  • Interact with co-workers, contractors and project managers to review work to date, monitor timelines, discuss problems, implement proposed solutions and negotiate contract revisions. (2)
  • Discuss the purchase of new equipment with suppliers. Negotiate delivery dates, trial periods, group discounts and staggered payment terms. (2)
  • Lead and facilitate meetings with team members on topics such as work accidents, changes to safety procedures, scheduling and training for new equipment. (3)
  • Discuss technical process and personnel related matters with management. Share successes the teams have delivered, discuss problems that have occurred and provide justification for resource allocations. (3)
  • Contact inspectors to seek assistance with the interpretation of code regulations. For example, an electrical contractor may ask for an inspector's input on different approaches to routing electrical conduit around obstacles to meet electrical code requirements. (3)
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Money Math
  • Purchase supplies, tools and equipment required by crews located at job sites. (2)
  • Establish and monitor interim payment schedules for large projects. Payment schedules reflecting project milestones are established at the start of each project. (3)
  • Calculate or verify dollar amounts on invoices, purchase orders and estimates. Calculate labour costs at hourly rates and materials at dimensional rates. Calculate tax and discount amounts. (3)
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Scheduling or Budgeting and Accounting
  • Prepare weekly work schedules for employees. Allocate tradespersons, apprentices and labourers, as appropriate, across multiple projects to ensure timelines are met. (2)
  • Plan, monitor and adjust schedules for numerous projects, running concurrently, over extended periods, involving multiple crews. Complexity of the task is compounded when work progress is disrupted by external factors such as inclement weather, delays experienced by other trades, or internal factors resulting from delayed shipments, staff shortages or competing priorities. (4)
  • Plan and monitor delivery schedules to assist with the timely receipt of material and equipment by electrical crews. The timing is crucial to avoid job delays caused by late deliveries and theft resulting from goods arriving too early. For example, contractors for industrial wiring projects organize material delivery schedules so that wire is delivered for installation just as the electricians finish running the conduit. (4)
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Measurement and Calculation
  • Measure the voltage, current flow, resistance, and signal strength of electrical circuits and networks using multimeters and signal strength meters. (1)
  • Calculate the quantity and cost of materials and supplies required for jobs. For example, for residential jobs determine the length of wire required per room; calculate the total amount of wire required for the house and then determine the cost by calculating the required number of rolls of wire and multiplying by the cost per roll. (2)
  • Calculate the amount of electrical current required by clients. For residential and commercial construction calculate the electrical consumption loads required, as determined by the type and number of outlets and the amps drawn by each outlet, prior to recommending the optimum amperage and capacity for control panels. For cable and telecommunications installations calculate the signal level the subscriber's connection should be receiving from the distribution network. (2)
  • Verify the maximum load for transformers by dividing the measured resistance by the measured voltage to calculate the actual current load on the transformer. (2)
  • Use advanced math such as trigonometry, logarithmic functions and formulas. For example supervisors and contractors of industrial electricians use formulas to describe relationships between phase, voltage and current while counterparts working in the communications industry use logarithmic functions to calculate variations in signal strength. (3)
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Data Analysis
  • Assess power variability by interpreting graphs that display frequencies, amperages and voltages in electric lines. For example, electrical maintenance crew leaders review the results of twenty-four hour charts to evaluate power bumps and spikes resulting from decreases and increases in power. (1)
  • Compare the time required for crews to complete tasks with industrial averages. For example, in the telecommunications industry, supervisors identify opportunities for productivity improvement by comparing the actual time required for installing network cables to established standards. (2)
  • Analyze project reports to forecast staffing requirements for new projects. Compare the original proposal to actual project staffing allocations. Determine the average rates of task completion, absenteeism, turnover and health and safety requirements. (3)
  • Collect and analyze production data to establish average material and labour costs. Include factors such as time of year, experience of crew members, complexity and time frame expectations in the analysis. (3)
  • Consolidate data from labour, material and performance reports to improve quality assurance standards and practices. For example, technical operations supervisors interpret, evaluate and draw conclusions from data presented in graphs, spreadsheets and completed forms to identify staffing requirements and assess service quality. (3)
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Numerical Estimation
  • Estimate the physical dimensions of work areas. For example, during site inspections, telecommunications supervisors estimate the length of the cable wires that have been installed to ensure that norms have been adhered to. (1)
  • Estimate the degree of adjustment required to fine-tune equipment. For example, electrical maintenance crew leaders estimate reset values for programmable logic controllers located on process equipment. (2)
  • Estimate the degree of risk associated with jobs by reviewing the design, construction materials and associated labour requirements. Estimate the degree of uncertainty and adjust the profit margin accordingly. (3)
  • Estimate the labour, materials and time requirements for jobs by considering the project scope, availability and experience of crews, environmental factors and time required to locate and receive required parts. (3)
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Job Task Planning and Organizing
  • Contractors and supervisors, electrical trades and telecommunication occupations are responsible for establishing their own task priorities and setting their own job schedules. Their schedules are disrupted frequently by demands from clients, employees, suppliers and other trades. They must anticipate and respond quickly to conflicting demands and changing priorities. Contractors and supervisors, electrical trades and telecommunication occupations plan and schedule the activities of the employees they supervise. They assign employees to various projects to complete specific task within specified periods of time. Employees may be assigned to work on multiple projects on any given day. Contractors set goals and strategic directions for their enterprises. (3)
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Decision Making
  • Decide which tools and equipment may be borrowed by electrical team members. You are held responsible for the tools in case of loss or breakage and therefore approve equipment loans on a case-by-case basis. (1)
  • Decide which courses to include in training plans for electrical technicians. Review past in-house sessions and refer to calendars from community colleges and technical institutes to identify appropriate courses. Consider individual training needs and operational requirements prior to making decisions. (2)
  • Decide which vacation and personal leave applications to approve. Consider submission dates, past requests, seniority, work performance and operational demands. (2)
  • Choose individuals and crews for particular jobs. You are guided by knowledge of workers' abilities and preferences which have been demonstrated on past jobs. Changing crews in the middle of a job is inefficient and often leads to mistakes so it is important for contractors and supervisor to select the right workers for the job at the start of the work. (3)
  • Decide if electrical distribution panels have the capacity to accommodate proposed system expansions. Review schematics ratings and specifications of panels, and applicable sections of the Canadian Electric Code when making decisions. (3)
  • Decide to bid on upcoming work. Consider the profit potential, number of competitors, past experience with the customers and the abilities of the team to meet job requirements prior to initiating the bid process. (3)
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Problem Solving
  • Discover job sites are not ready when crews arrive. Contact the customers and contractors to understand the cause of the delays, identify revised start and completion dates and shift crew members to other job sites. (2)
  • Receive property damage complaints from customers. Visit work sites to inspect damages and discuss the allegations with workers. If the complaints are substantiated, negotiate appropriate settlements with customers to maintain good relations. (2)
  • Respond to calls from crew members indicating equipment required to do their jobs have stopped working. Guide the crews through a series of tests and diagnostics to isolate the cause of equipment failures and may read manuals or contact manufacturers for assistance. For example, supervisors in electrical distribution centres assist crews to identify faults in transformers. Telecommunications supervisors recognize failures in smart switches and routers. (2)
  • Encounter customers that are dissatisfied with the service or installations provided. Discuss the concerns with the employees who did the work, review the service records to identify relevant history and formulate strategies to address the customers' concerns. This may involve shifting of crews or providing additional technical and interpersonal training. (3)
  • Encounter dissention in the workplace and conflicts between employees. Meet with those involved, identify the causes of the conflicts, emphasize that disruptive behaviours will not be tolerated and explore options to prevent unpleasantness in the future. For example, separate the disruptive workers for a few days and slowly bring them back onto the same teams. (3)
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Finding Information
  • Review notes, sketches, drawings, photos, historical files and supplier information for information about large contracts. For example, electrical contractors for large construction jobs must assimilate information contained in a wide variety of documents to identify job requirements. (2)
  • Locate and integrate business and industry information from sources such as websites, magazines, bulletins in order to provide timely updates. For example, technical operations supervisors read trouble call reports and corporate strategy documents to be able to relay timely information to field technicians. (3)
  • Gather information about electrical and electronic equipment from a wide range of manuals, code books, drawings and schematics to ensure that installation and repair tasks are carried out safely and efficiently. For example, electrical maintenance crew leaders seek information from electrical codebooks, safety regulations, and schematic drawings of electrical and power systems to ensure the power shutdown sequence is safe and effective. (4)
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Critical Thinking
  • Evaluate employees by considering their abilities, temperaments and work histories. (2)
  • Evaluate workplace safety. For example, certified crew leaders review safety records, tour work sites, assess the level of compliance with agreed upon standards and recommend corrective actions if required. (3)
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