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NOC Code: NOC Code: 7283 Occupation: Tilesetters
Occupation Description: Occupation Description:
Tilesetters cover interior and exterior walls, floors and ceilings with ceramic, marble and quarry tile, mosaics or terrazzo. They are employed by construction companies and masonry contractors, or they may be self-employed. Tilesetters cover interior and exterior walls, floors and ceilings with ceramic, marble and quarry tile, mosaics or terrazzo. They are employed by construction companies and masonry contractors, or they may be self-employed.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
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Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1 2 3
Document Use Document Use 1 2 3
Digital Technology Digital Technology 1
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2
Measurement and Calculation Measurement and Calculation 1 2 3
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2
Finding Information Finding Information 1

  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.

  • Read directions on adhesive, grout and mortar labels to learn the most effective way to use the product. (1)
  • Read short notes from co-workers or forepersons to coordinate work activities. (1)
  • Read Material Safety Data Sheets (MSDS) to locate information about safe handling of a substance. Text may be a paragraph in length and contain technical terms. (2)
  • Read Tile Council specification guides to review application procedures for certain types of setting compounds or grouts. (2)
  • Read text in a work order to learn about specific client requests, unique work circumstances or other information impacting project completion. (2)
  • Read technical training manuals to review procedures not regularly addressed on the job. This might include specifications for swimming pool installations and arc cuts for complex circular layouts. (3)
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  • Keep personal logbooks, noting information such as tasks to be completed, problems which have arisen, directions for reaching a job site, hours worked, and materials which must be ordered. (1)
  • Complete timesheets to provide information to the supervisor about work completed during the shift. Enter the date, job site address, hours worked, and tasks completed. (1)
  • Write brief memos to co-workers and general contractors to coordinate work activities and provide details about job progress. (1)
  • Complete a work statement that includes the work order number, client, job address, materials used, labour time, and taxes. It may also be necessary to enter relevant details that had an impact on job costs such as a change in the types of tiles used, a change in layout configuration or increased materials costs. (2)
  • Write a production plan to sequence and schedule tasks. (2)
  • Record in the work order any changes made to the original plan, the reasons for the changes and any recommendations or cautions issued to the client in regard to the changes. If you have advised against the revised work plan, a statement that you are not responsible for problems resulting from the changes is included. (2)
  • Complete a hazard or near-miss report form to record information about occurrences. This involves writing a paragraph or more and requires some analysis and integration of information. Since these documents could be used in a court of law, clarity, detail and accuracy are important. (3)
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Document Use
  • Use job specifications to determine if the tiles requested by the client are the same colour as the tiles provided by the supplier. (1)
  • Complete timesheets to provide information to the supervisor about work completed during the shift. Enter the date, job site address, hours worked, and tasks completed. (1)
  • Refer to shop costing schedules to locate rates to be charged for activities such as tiling, material delivery, floor preparation, and travel. (2)
  • Complete a work statement that includes the work order number, client, job address, materials used, labour time, and tax. Material and projected labour costs are totalled from all component parts listed on the work order, and adjustments made based on actual materials and labour used. (2)
  • Interpret sketches and accompanying notations to learn about specific details referred to in a work order. (2)
  • Read Material Safety Data Sheets (MSDS) to learn about a hazardous product and its properties. (2)
  • Read packing slips on boxes of tile to cross reference the quantity, product code, colour and measurements of the package contents with the materials information listed on the work order. (2)
  • Recognize common angles to complete layout patterns. (2)
  • Read new product specification tables to learn about set times, pressure tolerances, mixing ratios and temperature tolerances. (2)
  • Refer to provincial building codes to remind yourself of specifications such as the maximum length permitted for a control joint. (2)
  • Interpret Workplace Hazardous Materials Information System (WHMIS) symbols located on adhesive container labels to learn how to handle the product safely. (2)
  • Read work orders in a tabular format to learn about the tasks to be performed. This includes site information, the materials to be used, the areas to be tiled, the layouts required, the costs of materials ordered, the estimated person hours to complete the job, and the project timelines. (3)
  • Interpret shop drawings and floor plans and accompanying notations to make measurements and to identify the areas to be tiled, the type of tile to be used, and the layout pattern to be followed. (3)
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Digital Technology
  • Use digitized programmable equipment such as laser levels. (1)
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Oral Communication
  • Speak with suppliers to verify orders, schedule pick-ups and return unused product. (1)
  • Interact with supervisors to receive directions and assignments. (1)
  • Discuss impractical or inadvisable tiling projects with designers and estimators to convince them to alter plans and make layouts more workable. (2)
  • Interact with customers to address their concerns about a project and discuss proposed changes to original plans. (2)
  • Discuss with supervisors job-related concerns such as an inadequately prepared surface, supply problems, or scheduling conflicts with other trades. (2)
  • Communicate with co-workers and other tradespeople to coordinate work and schedule activities. (2)
  • Interact with customers and general contractors to coordinate schedules and arrange access to the work site. (2)
  • On large jobs, interact with assistants to organize activities, give directions, and provide instruction. (2)
  • Speak with colleagues and site managers at regularly scheduled health and safety review meetings (called toolbox meetings) to discuss safety issues. (2)
  • Lead a toolbox meeting to identify site safety issues. (2)
  • Instruct apprentices how to complete difficult lay-outs and provide ongoing feedback as work progresses. (3)
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Money Math
  • Calculate labour costs based on an hourly rate to bill clients for changes to a work plan. (1)
  • Complete a work statement to provide the shop with the total cost of materials and labour used on a project plus tax that should be billed to the client. (3)
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Scheduling or Budgeting and Accounting
  • Schedule supply pick-ups with suppliers to ensure materials will be onsite when work is to begin. (1)
  • Schedule your own daily activities to meet job completion deadlines. Take into consideration the number of surface areas to be tiled, the kind of setting material being used, the complexity of the layout and, if working in a commercial setting, the number of people on the crew. (2)
  • Adjust short-term and long-term schedules if a surface is not properly prepared when you arrive to begin work. (2)
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Measurement and Calculation
  • Measure the slope of a drain to determine if it corresponds to the slope stipulated in the blueprint. (1)
  • Measure the horizontal and vertical centerlines to use as starting points for layout. (1)
  • Calculate tile coverage including grout allowances to determine if perimeter tiles must be cut to fit the surface area. (2)
  • Calculate the number of each tile type required, taking into consideration the sizes and shapes of the accent tiles being used, to lay out colour and pattern sequences involving a variety of tile shapes. (3)
  • Measure mark-off points for a curved installation to ensure the curve is even. (3)
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Numerical Estimation
  • Estimate the amount of time and number of tilesetters required to complete a job to ensure project timelines are viable. (1)
  • Estimate the number of tiles, and amount of adhesive and grout required to complete a job to ensure that enough materials are on hand to execute tasks. (2)
  • Estimate how much setting material to mix based on the number of tiles to be laid, the time required to lay the tiles and length of open time (the amount of time before the setting material hardens in the container). (2)
  • Estimate the cost of the tiles to be used on a job. (2)
  • Estimate the cost of a tiling job for a prospective client. (3)
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Job Task Planning and Organizing
  • For most jobs, tilesetters are given a working drawing or work order to follow. In a commercial job, the tilesetters, with the supervisor, decide upon task sequencing and work priorities. Time management is determined by the project timelines. If more than one tilesetter is onsite, they usually decide among themselves their areas of responsibility. The tilesetter's own work plan is dictated by the tilesetting procedure - the steps are well defined and must be completed in an established order. Tilesetters must take into consideration the setting times of the adhesive they are using - setting materials can only be applied for a certain amount of time after mixing, epoxies having the shortest "open time". In a construction setting, tilesetters arrange their work schedules around those of other trades; tilesetters cannot begin their work until most of the other trades have completed their work, and must be finished in time to allow the painters to meet their schedules. In many cases, tilesetters are dependent on other trades to prepare surfaces adequately or they cannot begin work. In a residential setting, tilesetters must organize their work around the schedules of the occupants. Tilesetters can be called upon to be working forepersons. Working forepersons have additional planning responsibilities such as assigning areas of responsibility to the tilesetters on the job, sequencing tasks and coordinating work with the other tradespeople onsite. They also ensure daily production schedules are met. (3)
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Decision Making
  • Decide which surface to tile first. (1)
  • You arrive at a site and find that it has not been properly prepared for tiling. Determine the amount of additional preparation required, and whether you will assume responsibility for the additional work. (1)
  • You often have to decide how many tilesetters and assistants should be assigned to each area of a large tiling job. You must assess the amount of work to be done, the complexity of the layout, and the number of workers that can be accommodated in each area. (1)
  • The surface areas will not accommodate an even number of tiles. Decide whether it is possible to adjust grout lines to avoid cutting perimeter tiles. The decision involves considering spacing tolerances, the layout pattern, tile size, and border treatments. (2)
  • Decide which grout width would best complement the tile layout chosen by the client. This decision is often made with the client and involves both practical and aesthetic considerations. (2)
  • Decide whether to take the risk or refuse the job if asked to perform work under conditions you consider potentially dangerous. (3)
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Problem Solving
  • The room you are working on is not square. Compensate for irregularities by squaring the room using the Pythagoras Theorem and cutting perimeter tiles to fill the gaps. (1)
  • Correctly aligning tiles with borders or patterns when tiling around corners can be challenging if tiles must be cut and walls are not straight. To avoid the problem of pattern misalignment, adjacent corner tiles are cut to ensure pattern continuity. (2)
  • Not enough materials have been ordered to complete the job. If the material is in stock, have it delivered. If supplies are either unavailable or temporarily out of stock, arrange with the client or supervisor to reschedule the job, modify the design to accommodate alternative materials, or re-do the job with materials that are readily available. (2)
  • The job site conditions are potentially harzardous, such as a job in an operating gas plant, a job site where there are code violations, or a job where large equipment is moving around. Assess the situation to determine what action should be taken and implement the appropriate solution. This solution could be to work after operating hours, to report the code violation and wait until it is rectified before commencing work, to call the supervisor to reschedule the job, or to refuse to undertake the job. (2)
  • The grout used is a different shade than grout applied previously. You may opt to do nothing if the two grout batches have not been used close to each other. Alternatively you may decide, with input from the client, to dig out the grout from the earlier application and re-grout. (2)
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Finding Information
  • Consult technical training manuals to locate information about unfamiliar or forgotten procedures. (1)
  • Refer to provincial building codes to remind yourself of specifications such as the maximum length permitted for a control joint. (1)
  • Contact the supervisor to obtain information about procedures or technical problems. (1)
  • Consult peers to gain technical knowledge and assistance with problems. (1)
  • Consult shop drawings and floor plans to gain specific information about layouts and site dimensions. (1)
  • Consult suppliers to obtain information about a product. (1)
  • Consult clients to obtain information about layout preferences and material selections. (1)
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