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OSP Occupational Profile

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NOC Code: NOC Code: 7292 Occupation: Glaziers
Occupation Description: Occupation Description:
Glaziers cut, fit, install and replace glass in residential, commercial and industrial buildings, on exterior walls of buildings and other structures and in furniture and other products. They are employed by construction glass installation contractors, retail service and repair shops and glass fabrication shops, or they may be self-employed. Glaziers cut, fit, install and replace glass in residential, commercial and industrial buildings, on exterior walls of buildings and other structures and in furniture and other products. They are employed by construction glass installation contractors, retail service and repair shops and glass fabrication shops, or they may be self-employed.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
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Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3 4
Writing Writing 1 2 3
Document Use Document Use 1 2 3 4 5
Digital Technology Digital Technology 1 2
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2 3
Measurement and Calculation Measurement and Calculation 1 2 3 4 5
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2 3
Finding Information Finding Information 1 2 3


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading
  • Read job and purchase orders that include a brief description of labour and parts required, shipping information and costs. (1)
  • Read safety procedures that are site and task specific. For example, read procedures for high risk installations such as a 300 pound light (single pane of glass) lifted to an upper floor. (2)
  • Read labels on products to confirm the appropriateness of the product to the situation and for correct application instructions. (2)
  • Read bulletins and brochures from suppliers describing new products, parts and prices. (2)
  • Read notes, memos and letters from suppliers that include information on rates, charges and materials. (2)
  • Read a trade journal to learn about new products such as using window film on wired glass. (3)
  • Read numerous technical manuals that give instructions for installing different kinds of windows and hardware or building frames using a variety of materials. Instructions are usually integrated with assembly drawings. (3)
  • Read occupational health and safety manuals. For example, check for compliance to regulations for use of swing stages, scaffolding or outriggers. (3)
  • Read MSDS (Material Safety Data Sheet) for general information such as short- and long-term effects of working with a hazardous material and specific information such as personal protective equipment. (3)
  • Read engineers' reports to determine the best method of making a repair. For example, read to understand the history and problems related to leaks in a curtain wall (an exterior, non-bearing wall), in order to make recommendations for repair. (4)
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Writing
  • Complete a variety of forms such as shipping orders, timesheet, job sheets, purchase orders and invoices. (1)
  • Write notes regarding work orders and customer requests that include details about measurements or scheduling information. (1)
  • Write internal notes to request supplies and materials. (1)
  • Write a monthly summary of activities for a supervisor. (2)
  • Write memos or letters to customers or suppliers and manufacturers relaying or requesting information on prices, equipment, parts or procedures. (2)
  • Write a one page quote or estimate for a customer that includes costs of labour to remove existing materials and install the new product, as well as costs of all materials. (2)
  • Write an incident report for the company or the Worker's Compensation Board describing an accident that occurred on the job. (3)
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Document Use
  • Read labels/stickers on windows giving directions for installation. (1)
  • Read price lists and tables in parts manuals and catalogues. (1)
  • Use levels, tape measures, protractors and mitring gauges. (1)
  • Check shipping documents to determine that the correct items and quantity are delivered to the site. Details that are checked may include size, colour, angles, coating and type. A list of back order items may be required. (2)
  • Read and complete various forms such as daily timesheet, shipping documents, purchase orders, invoices, job sheets and city permits. (2)
  • Read installation or delivery schedules on a construction site to coordinate and sequence tasks. (2)
  • Refer to lists and tables containing information on various types and sizes of materials such as gaskets or glazing tapes. (2)
  • Refer to a table to determine the correct counterweights for setting up a swing stage or to verify load capacity. (2)
  • Refer to safety regulations, especially during technical training, regarding lockout procedure, personal protective equipment, swing stages and other topics. Information must be integrated from several sources and different document types including tables, diagrams and drawings. (3)
  • Refer to detail drawings to understand how elements are to be constructed by reading angles, interpreting symbols, cross referencing to other documents and information written on the drawings. This information may include constraints on order of completion and requirements such as type of sealant. (4)
  • Refer to a wide array of complex assembly drawings integrating text, drawings and actual components. (4)
  • Use blueprints starting with the most general views leading through shop drawings, route sheets, specifications and finally to detailed drawings. Navigating through the layers and integrating, glaziers identify placement and details of installation by interpreting symbols, abbreviations, and referencing to other documents. (5)
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Digital Technology
  • Use computer-assisted design, manufacturing and machining. For example, on some job sites, blueprints are accessed online which involves navigating a number of screens to find the right detail drawing. CAM programs may be used in fabrication shops. (2)
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Oral Communication
  • Talk with a partner or helper to relay messages, give directions or coordinate tasks. (1)
  • Talk with order desk staff to receive printed customer orders. (1)
  • Ask shipping/receiving staff or unit line workers to get help unloading supplies or for information on when products will be ready. (1)
  • Explain drawings to production workers. (2)
  • Reassure a customer when an installation does not go as planned and the customer's living space may be exposed to the elements. (2)
  • Communicate with other members of the work team such as the draftsperson or the estimator to determine what needs to be done and what materials are required and to solve routine problems. (2)
  • Participate in site safety meetings. (2)
  • Talk with customers in a friendly, professional and diplomatic manner to determine what they need and to give advice on service and repair options. (2)
  • Inform a supervisor about the amount of work done, hours of work, or material and equipment purchases. (2)
  • Negotiate with foremen, contractors, building managers, clients, suppliers and other tradespeople regarding work schedules and materials and equipment. These exchanges can be complicated by conflicting priorities and a complexity of detail that will need to be considered. (3)
  • Instruct others, such as an apprentice or a work crew, explaining and demonstrating procedures. (3)
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Money Math
  • Accept payments from customers in the form of cash, cheque or credit card and make change if necessary. (1)
  • Prepare customer invoices, calculating labour at an hourly rate, materials by the linear metre or square foot and taxes. (3)
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Scheduling or Budgeting and Accounting
  • Meet quotas for installation set in the estimation of a job. For example, one unit replaced per day or 12 units installed per day. (1)
  • Determine the amount of materials needed, for example, number of tubes of sealant based on standard coverage, for various phases of a job. (2)
  • Compare differing costs for materials and job procedures. For example, calculate the most cost efficient frame fabrication by comparing products available, and calculating the least wasteful cuttings and labour costs. (3)
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Measurement and Calculation
  • Calculate the total weight of materials when shipping work to customers. (1)
  • Set the required angles for cutting on the mitre saw gauge. (1)
  • Use tape measure, either SI (system international) or Imperial, to make measurements to construct and fit frames. (1)
  • Set up center lines and then measure to ensure that units are properly placed and centered in openings. (2)
  • Calculate radius, circumference and angles in order to construct architectural features such as curved curtain walls. Use a transit to lay out points of a segment for curved or unusual shapes that may include splitting angles and finding centre points. (4)
  • Calculate the measurements of architectural features where no measurements are provided. For example, using geometry in conjunction with trigonometry to calculate distances and angles in relation to established elevations and gridlines to lay out and place window and door systems. (5)
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Numerical Estimation
  • Estimate the size of a rough opening. (1)
  • Estimate safe work loads for equipment such as swing stages by adding the weight of workers, tools and materials. (2)
  • Prepare written estimates for new installations, service calls and shop work. Estimate quantities and calculate approximate costs for materials, taking into account characteristics such as thickness, size, colour and type of edge finish of glass or mirrors. Estimates also include labour costs based on an estimation of the time needed to complete a job. (3)
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Job Task Planning and Organizing
  • Glaziers' work schedules are planned in response to customers' needs. Although they organize and decide on the sequence of tasks, glaziers' priorities are generally decided in consultation with supervisors and others working on the contract or project. Planning and ordering of tasks are key skills for efficiency. Glaziers' work must be coordinated with the work of many others including contractors, other building trades, draftspersons, estimators, foremen, suppliers and delivery personnel. Weather is also an important factor and glaziers adjust their schedules in response to wind, precipitation and cold. (3)
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Decision Making
  • Decide what equipment to use on a job, such as whether to use a ladder or a scaffold, based on the size and elevation of a project. (1)
  • Decide whether to do a job independently or arrange for assistance. (2)
  • Decide on the sequence and timing of many tasks such as whether to construct a frame before or after the doors have arrived. (2)
  • Decide a method to determine the correct side in order to install a sealed unit containing two lights. "Low E" coating is used to deflect the sun and must be placed on the correct side. An error in installation could result in the unit failing. There are several methods of determining the correct side, for example, using a flame to distinguish the light reflecting a discoloured flame. (2)
  • Make numerous safety decisions such as whether to proceed with a job on a windy day, or whether to put up barricades or allow public access to a work area or whether equipment is safe to operate. (3)
  • Decide which is the most cost efficient and safe method to move heavy or awkward loads. Consider accessibility, load capacity, labour and time involved. (3)
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Problem Solving
  • A pivot needed for a frame doesn't fit. Recut the frame. (1)
  • Glass that is being installed is broken. Arrange for the glass to be replaced at extra cost to the company. (1)
  • Incorrect material has been ordered for a particular job. Attempt to use that material in another job by making size accommodations. Tasks may need to be rescheduled and arrangements need to be made for delivery of proper material. (2)
  • Deal with customer complaints such as a job site not being cleaned properly or a product not meeting customer expectations. Take responsibility for the problem, apologize where needed, and use persuasion and negotiating skills to make the necessary corrections in as cost effective a way as possible. (2)
  • Conflicting priorities have caused problems with other trades. For example, unit installation on the third floor of a building will make stone work beneath unsafe. Workers from different trades coordinate work tasks. Find alternate tasks or negotiate trade-offs to prevent escalation of disputes that may involve supervisors. (3)
  • Measurements or elements have been omitted from drawings or are incorrectly placed. Two-dimensional blueprint specifications must be constantly translated into three dimensions and then new construction must be related with existing structures. By visualizing the parts, identify and correct errors early in the process. (3)
  • A unit has been delivered or hoisted, especially heavy or awkward shapes, to the area of installation only to find out that it can't be moved into place or doesn't fit the intended opening. Double checking of measurements of the load compared to the size of the installation opening and delivery path may result in adjustments to the load or opening before hoisting. In some cases, computer software can be used offsite to simulate practical problems and different solutions can be tried effortlessly. (3)
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Finding Information
  • Refer to suppliers' lists to find parts and materials required. (1)
  • Consult glass and framing parts and installation manuals for information on procedures and prices. (1)
  • Phone a supplier or manufacturer to find out about a product such as a new sealant. (2)
  • Consult with a manager or others working in the industry with regard to hard to locate parts or for advice about alternative materials. (2)
  • Access a reference library containing texts on layout, hoisting and rigging and other related topics. (3)
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