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NOC Code: NOC Code: 7301 Occupation: Contractors and supervisors, mechanic trades
Occupation Description: Occupation Description:
This unit group includes heating, refrigeration, air conditioning, millwrighting and elevator and other equipment installation and mechanic trades contractors who own and operate their own businesses. This group also includes supervisors who supervise and co-ordinate the activities of workers classified in unit groups within the following minor groups: Machinery and Transportation Equipment Mechanics (Except Motor Vehicle) (731), Automotive Service Technicians (732) and Other Mechanics (733). They are employed in a wide range of establishments; places of employment are indicated in the unit group descriptions of the above minor groups. This unit group includes heating, refrigeration, air conditioning, millwrighting and elevator and other equipment installation and mechanic trades contractors who own and operate their own businesses. This group also includes supervisors who supervise and co-ordinate the activities of workers classified in unit groups within the following minor groups: Machinery and Transportation Equipment Mechanics (Except Motor Vehicle) (731), Automotive Service Technicians (732) and Other Mechanics (733). They are employed in a wide range of establishments; places of employment are indicated in the unit group descriptions of the above minor groups.

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Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3 4
Writing Writing 1 2 3 4
Document Use Document Use 1 2 3 4
Digital Technology Digital Technology 1 2 3
Oral Communication Oral Communication 1 2 3
Money Math Money Math 1 2 3
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2 3 4
Measurement and Calculation Measurement and Calculation 1 2 3 4
Data Analysis Data Analysis 1 2 3
Numerical Estimation Numerical Estimation 1 2 3
Job Task Planning and Organizing Job Task Planning and Organizing 1 2 3
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2 3
Finding Information Finding Information 1 2 3
Critical Thinking Critical Thinking 1 2 3


  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.


Reading
  • Read notes and short email on a variety of topics from co-workers. (1)
  • Read short descriptions of faults and instructions for repairs on work orders. (2)
  • Read instructions and procedures on inspection checklists to ensure that employees have completed all items, carry out inspections and to certify inspections meet regulatory requirements. For example, an aircraft servicing team leader reads procedures for multiple inspection phases prior to certifying inspection work. (2)
  • Read manufacturers' service bulletins and recall notices. For example, an aircraft maintenance supervisor may read a repair solution for faulty door hinges in order to understand the procedure and to determine if technicians need special tools or training. (2)
  • Read instructions and precautions on labels of cleaning products and other chemicals to ensure their safe handling, use and disposal. (2)
  • Read health and safety directives and policies that outline safe working procedures. For example, electromechanical foremen and forewomen may read Corrective Action Requests from senior management defining health and safety regulations to be followed by their workers. (3)
  • Read technical and maintenance manuals for information about the installation, set-up, calibration, maintenance and repair of equipment. For example, automotive service supervisors may read technical manuals to identify, diagnose or troubleshoot faults and malfunctions. Aircraft servicing team leaders may read maintenance manuals to provide advice and support to aircraft maintenance engineers. (3)
  • Read lengthy sections of legislation, regulations and codes. For example, aircraft maintenance supervisors read Transport Canada's flight safety regulations. Electromechanical foremen and forewomen may read their provincial Occupational Health and Safety Act to develop health and safety policies for their workers. Heating, ventilating and air conditioning contractors read sections of the National Fuel Gas Code and provincial codes such as the Alberta Building Code to ensure they meet all legislative requirements when installing furnaces and ventilation systems. (4)
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Writing
  • Write short comments in log books, daytimers and on forms such as work orders and job sheets. For example, an aircraft servicing team leader writes notes in an aircraft's maintenance history log book to keep accurate records of work completed and deferred. An automotive service supervisor writes notes on work orders to describe special tasks and to list repair procedures for mechanics to follow. An electrical appliance service supervisor writes descriptive text such as date of purchase, origin of any fault and the customer's and seller's contact information on a refrigerator warranty claim. (2)
  • Write reports on matters such as workplace safety and efficiency. For example, an automotive service supervisor writes customer concern or issue reports. In the reports, the supervisor describes particular concerns, offers diagnoses of underlying causes and recommends corrective actions. An electromechanical foreperson creates health and safety reports that outline workplace hazards and document incidents requiring further follow-up. They determine potential causes of the incidents to develop safety recommendations and may monitor compliance of new safety policies. They often must submit these reports to management. (3)
  • Prepare formal written employee evaluations for annual reviews. Record positive feedback about an employee's strengths and areas of improvement, record comments from supervisors and other co-workers and set goals for the employee's training. (3)
  • Write narrative accounts of accidents and descriptions of causes and preventative measures taken on accident investigation and reporting forms. For example, a heating and air conditioning systems contractor describes equipment damaged by installation errors. An aircraft servicing team leader describes a repetitive strain injury and follow-up actions taken. (3)
  • Write and revise policies and procedures. For example, an aircraft maintenance and repair supervisor writes preventative maintenance procedures and overhaul activities to be carried out after ten engine test cycles have been completed. A foreperson of farm equipment mechanics writes policies that describe customer service and communication requirements for field repairs. (3)
  • Write proposals to management or bids for large installation, maintenance and repair contracts. For example, an aircraft maintenance and repair supervisor writes an understanding of a manufacturer's specifications, outlines the skills of team maintenance members and details the prices and warranties required to complete a proposal to bid on a three-year commercial aircraft maintenance and repair contract. An automotive shop foreperson writes a proposal that details business goals and cost benefits to secure corporate funding for a large expansion to the shop's existing maintenance facilities. A heating and air conditioning systems contractor replies to a provincial government tender by outlining past related installation experience, the cost of required materials and the total labour for the installation of a heating system in a large rural hospital. (4)
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Document Use
  • Locate names, dates and times on work schedules and timesheets. (1)
  • Enter job details such as locations, work to be carried out and customers' contact information into work orders. Outline the detailed tasks for various assembly or maintenance jobs that must be completed by workers you supervise. (2)
  • Read completed inspection forms to ensure all maintenance, repair and inspection tasks have been adequately completed by workers. For example, an automotive service foreperson examines provincial inspection and maintenance forms to verify that a technician has completed a vehicle inspection. An aircraft servicing team leader reviews an aircraft maintenance engineer's inspection report to certify that tasks have been carried out prior to releasing the aircraft to its owner. (2)
  • Study assembly drawings for equipment to determine what parts are required and how they go together. For example, heating systems mechanics supervisors read assembly drawings prior to installing new or complex furnaces and air exchange systems. Supervisors of aircraft maintenance engineers consult assembly drawings of aircraft engines before major rebuilds. (3)
  • Identify structures and locate dimensions in scale drawings. For example, a contractor of heating, ventilation and air conditioning mechanics reviews architectural drawings and building plans to determine the best locations for installing heating and ventilation equipment. An aircraft maintenance chief looks at various sectional views of airframes to identify support members. A farm machinery maintenance shop foreperson looks at scale drawings of combines and tractors to locate dimensions needed to properly install after-market baling systems. (3)
  • Locate devices and trace circuits in complex schematic drawings of electrical, electronic, hydraulic, vacuum and compressed air systems. For example, an aircraft maintenance crew chief uses a schematic of an aircraft's electrical distribution panel to identify and repair an electrical fault. An appliance service supervisor reviews an electronic schematic of a microwave oven to troubleshoot electrical faults. (4)
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Digital Technology
  • Use suppliers' databases to locate specialized tools, parts and supplies, and basic search functions to access items that are catalogued by part numbers. (2)
  • Exchange email with junior staff, co-workers, customers, clients and suppliers. (2)
  • Use the Internet to browse suppliers' websites, collect technical materials and information, and search for upcoming training opportunities. (2)
  • Use computer and software applications. For example, use diagnostic equipment and software to gather data about machinery operation. (2)
  • Use bookkeeping, billing and accounting software. For example, use accounting software such as Simply Accounting to track business expenses and cash flow. (2)
  • Use word processing software. For example, generate lists of parts, services and maintenance activities and write short reports using basic text editing and page formatting functions. (2)
  • Create and modify spreadsheets to capture and collect information from jobs and work documents such as timesheets, work orders, supply inventories and job tracking forms. Format spreadsheets as tables and lists. (3)
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Oral Communication
  • Speak with managers and supervisors to explain the progress of jobs and to obtain instructions and tasks. For example, farm machinery mechanic supervisors may coordinate changes to work orders and work schedules with service managers, explaining what technicians have found during assessments and the rationale for ordering additional parts and services. Aircraft maintenance supervisors may explain their teams' operational expenses to corporate financial managers performing mandatory audits. (2)
  • Discuss ongoing work with workers you employ and supervise. For example, a heating, ventilation and air conditioning contractor outlines work assignments for employees each morning and explains any unusual requests and changes to designs. An automotive service supervisor describes procedures for repair work on a lift truck to a crew of mechanics and apprentices. (2)
  • Negotiate terms and conditions with clients and suppliers. For example, automotive shop foremen and forewomen negotiate parts' prices with three different distributors to secure the best prices. A heating systems contractor negotiates monthly payment terms with sheet metal suppliers. (3)
  • Speak to customers and clients to explain repairs, services and installation work completed. Occasionally, interact with unhappy customers, listen carefully to the nature of their complaints, explain the work procedures and negotiate solutions. Remain calm and look for diplomatic resolutions. (3)
  • Organize and lead meetings with employees and junior staff. For example, lead weekly staff meetings to discuss work problems and review the progress of jobs. Lead training sessions. For example, a supervisor of heavy equipment mechanics reviews manufacturers' service bulletins and changes to repair techniques at a training session of a new engine model. (3)
  • Teach junior staff, apprentices and less experienced workers to install new equipment, perform maintenance tasks and troubleshoot mechanical and electrical faults. For example, a supervisor of automotive repairers explains the underlying electrical or mechanical theory to an apprentice when monitoring the repair of an automobile. A heating systems contractor provides feedback to workers about the quality of their burner installation. (3)
  • Meet employees you supervise and direct to candidly discuss work performance. Help workers identify personal strengths, areas for improvement and goals for the upcoming year. As appropriate, prescribe specific learning and performance goals for workers. (3)
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Money Math
  • Buy parts, supplies, tools and equipment using money from petty cash. For example, a supervisor of small engine mechanics may purchase cleaning solutions, rags and small engine parts. (1)
  • Calculate total amounts for work orders and invoices. For example, a supervisor of automotive mechanics calculates total charges on work orders. The supervisor calculates labour charges using an hourly shop rate, and adds amounts for parts and subcontracted work and sales taxes. (3)
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Scheduling or Budgeting and Accounting
  • Develop work schedules for workers you employ or supervise. For example, an aircraft servicing team leader develops a weekly work schedule that will allow a ten person crew to complete maintenance and repair tasks on several aircraft. (2)
  • Perform accounting tasks such as reconciling bank statements and preparing income and expense statements. (3)
  • Develop and monitor detailed overhaul, repair and preventative maintenance schedules for shop tools, equipment and vehicles. For example, a heating system installation and repair contractor plans and develops preventative maintenance schedule for a fleet of five trucks, outlining maintenance tasks for multiple parts and systems. Contractors and supervisors often adjust or modify multiple maintenance schedules to accommodate high priority tasks, emergencies, new jobs and unexpected delays to scheduled work. (3)
  • Develop and monitor large operating and project budgets. For example, a heating, ventilation and air conditioning contractor develops an annual operating budget to plan for overhead costs such as utilities, loan payments and rents. An electromechanical foreperson monitors expenditures related to the addition of a maintenance wing worth more than a million dollars to ensure there are no cost overruns. (4)
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Measurement and Calculation
  • Measure physical properties using basic measuring tools. For example, a heating systems contractor uses a tape to measure lengths and widths of ducting to be installed. An automotive engine repair foreperson uses a thermometer to measure the temperature at which a cooling system thermostat opens. (1)
  • Use scale measurements of distances on construction drawings to determine actual sizes. For example, a contractor of heating and air conditioning systems takes scale measurements in construction drawings to determine actual ceiling clearances before installing piping and ducting. (2)
  • Take measurements using specialized measuring equipment. For example, a supervisor of auto mechanics uses an engine vibration analyzer to take precise measurements of engine vibrations. An aircraft maintenance supervisor measures cylinder leaks using a computerized compression gauge. (3)
  • Use trigonometric functions to calculate angles of intersection and to establish points on curved surfaces. For example, an aircraft servicing team leader may calculate angles of intersection for large, curved wing surfaces by measuring points along the centreline to locate tangent points. Heating contractors installing very lengthy pipes over curved surfaces may use the horizontal circular curve to calculate intersection angles and properly connect two straight-line segments. (4)
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Data Analysis
  • Compare measurements and equipment readings to specifications. For example, a supervisor of automotive service mechanics compares voltage and oil pressure readings to specifications in equipment manuals. An aircraft servicing team leader compares measurements of bearing diameters to manufacturer's tolerance values to draw conclusions about an engine's condition. (1)
  • Collect and analyze data from productions, installations and repairs. For example, an automotive shop foreperson may administer customer satisfaction feedback forms, analyze the data and compare the results to data from other dealerships. A heating systems contractor calculates average times for common repair and maintenance tasks using data from completed work orders. (3)
  • Manage inventories of supplies, tools and repair parts. For example, a foreperson of farm machinery mechanics completes a seasonal analysis of parts and supplies to determine ideal inventory levels. An appliance maintenance and repair supervisor analyzes the frequency of usage for parts and supplies to adjust minimum inventory quantities. (3)
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Numerical Estimation
  • Estimate the required time to complete job tasks. For example, a heating, ventilation and air conditioning contractor estimates how long a typical air conditioner installation will take two workers to complete. A foreperson of boat engine mechanics estimates how long an engine diagnostic test and overhaul will take one mechanic to complete. (2)
  • Estimate costs and labour requirements associated with large installation, maintenance and repair contracts. For example, an aircraft service supervisor may estimate the total repair time for engine overhaul tasks to determine how many technicians are required for a three-year maintenance contract. An automotive shop foreperson estimates how much corporate funding is required for an expansion to the shop's maintenance facilities. Estimates must be made carefully to appropriately respond to requests for proposals to ensure adequate profit margins and reduce the probability of cost overruns. (3)
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Job Task Planning and Organizing
  • Contractors and supervisors of mechanic trades establish their own work schedules and shift priorities and appointments to accommodate emergencies and cancellations. They often determine how best to organize their work to meet deliverables and timelines of team-based projects while supervising multiple job assignments. They use their judgment and experience to coordinate and integrate job tasks with other workers and to decide job priorities. Contractors and supervisors of mechanic trades must frequently rearrange their schedules to meet clients' requests, deal with faults and mechanical failures and may participate in impromptu meetings in the midst of their daily routines. Because their tasks may vary greatly in both the types of tasks they face and the order they complete them they must prioritize tasks to maintain efficiency. (3)
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Decision Making
  • Choose supplies, tools, and parts needed to complete installation, maintenance and repair jobs. For example, a heating, ventilation and air conditioning contractor selects ducting sizes and hanger types to complete a small forced-air furnace installation. (2)
  • Choose training topics and methods for workers you supervise and employ. Review their performance over time and match their experience with relevant training opportunities. (2)
  • Determine job assignments according to workers' technical skills and preferences. (2)
  • Choose sanctions and rewards to discipline and motivate workers you supervise. In some cases, reprimand employees who consistently miss work or production targets and praise those who always meet production or service goals. For example, a heating systems contractor gives pay increases to workers who consistently complete repairs and installations without faults or delays. (3)
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Problem Solving
  • Workers cannot immediately complete repairs, services or installations due to inclement weather, lack of required parts and equipment breakdowns. Inform clients about potential delays and arrange to pay additional fees to cover express shipping costs. For example, a boat engine repair foreperson communicates directly with suppliers to locate specialized engine parts and expedite special orders before explaining delays to customers. (2)
  • Conflicts among crew members are slowing work. Separate workers to ensure safety and to restore productivity. Meet privately with the individuals later on to explore the roots of conflicts, discuss work options and resolve differences. (2)
  • Deal with mechanical faults that are uncommon and have not been documented in service manuals, bulletins, recall notices or other manufacturers' information. Call manufacturers' hotlines or service technicians to relay the nature of the faults and seek their advice. For example, air conditioning and refrigeration contractors call manufacturers' service hotlines when their workers cannot completely repair new air exchange systems. (3)
  • Deal with customers who cannot pay or are unhappy with the quality, price or timeliness of jobs. Visually inspect the work, review cost estimates and present clear documentation of work carried out. Diplomatically describe the tasks undertaken to complete the jobs, provide cost breakdowns of parts and labour charges and may negotiate cost reductions to satisfy customers. In some cases, call collections agencies to secure payments if customers are unable or unwilling to pay for jobs. (3)
  • Workers are disgruntled and voice complaints about work conditions. Attempt to resolve workers' concerns by speaking with them directly, demonstrating empathy and avoid making false promises to cater to unreasonable demands. Clarify issues and then engage workers to identify possible solutions. Supervisors may pass concerns on to management and business owners. (3)
  • Crews are not completing reporting forms correctly. Speak directly to workers and organize meetings to review data recording and reporting procedures. In some cases, point out the negative effects of incomplete information such as compromising quality control and historical data. Monitor workers' reporting on documents and provide additional feedback to ensure the information is correct. (3)
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Finding Information
  • Find information about the legal requirements and standards for the jobs you carry out. For example, an aircraft maintenance supervisor refers to the Airworthiness Directives handbook published by Transport Canada to locate information about safety and regulatory requirements for aircraft being inspected or repaired. A heating systems installation contractor refers to the provincial Environmental Protection Act to determine the oil tank replacement periods of fuel storage tanks. (2)
  • Find technical data and specifications of tools, equipment and materials. Read service and repair manuals, review job histories and talk to senior mechanics and other experts. (3)
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Critical Thinking
  • Evaluate training needs of the workers. Consider current business trends and skill shortages within the organization and examine licensing or regulatory requirements for training. For example, supervisors of automotive mechanics assess the need to train their mechanics in gasoline-electric hybrid engine service and repair. (2)
  • Judge the condition of mechanical parts and systems. Data may be synthesized from diagnostic tests and compare it to information in service manuals and manufacturers' bulletins. For example, a supervisor of aircraft maintenance technicians evaluates the condition of landing gear systems by testing and inspecting struts, tires, wheels and brakes. A refrigeration contractor may evaluate the working condition of a walk-in cooler by checking and testing the thermostat, looking for sources of heat inside and near the cooler and by verifying and testing the integrity of the insulation. (3)
  • Evaluate the quality of work of various installation, maintenance and repair work completed by the workers. Closely inspect the work, take measurements and analyze production data. Measurements and operating data may be compared to manufacturers' specifications and legislated standards. For example, a heating systems contractor inspects the installation of a large wood burning furnace to ensure it meets the National Fire Code of Canada specifications. An aircraft servicing leader inspects scheduled maintenance work to ensure it meets quality guidelines in Transport Canada's Airworthiness Manual. (3)
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