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OSP Occupational Profile

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NOC Code: NOC Code: 7452 Occupation: Material handlers
Occupation Description: Occupation Description:
This unit group includes workers who handle, move, load and unload materials by hand or by using a variety of material handling equipment. They are employed by transportation, storage and moving companies, and by a variety of manufacturing and processing companies and retail and wholesale warehouses. This unit group includes workers who handle, move, load and unload materials by hand or by using a variety of material handling equipment. They are employed by transportation, storage and moving companies, and by a variety of manufacturing and processing companies and retail and wholesale warehouses.

  • Click on any of the Essential Skills to view sample workplace tasks for this occupation.
  • Scroll down the page to get information on career planning, education and training, and employment and volunteer opportunities.

Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1 2
Document Use Document Use 1 2 3
Digital Technology Digital Technology 1 2
Oral Communication Oral Communication 1 2
Money Math Money Math 1
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1 2
Measurement and Calculation Measurement and Calculation 1 2 3
Numerical Estimation Numerical Estimation 1 2
Job Task Planning and Organizing Job Task Planning and Organizing 1 2
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2 3
Finding Information Finding Information 1 2

  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.

  • Read notes from co-workers about special orders. (1)
  • Read memos from supervisors with instructions for handling customer inquiries or advice on safety in the workplace. (2)
  • Refer to manuals with information on the storage and handling of dangerous goods. (3)
  • Read the standard operating procedures of the company. (3)
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  • Complete activity logs to record tasks completed during the shift and any problems which occurred. (1)
  • Complete forms to record reasons for not accepting a shipment and noting conditions which need to be met for acceptance. (1)
  • Write shipping labels on crates and record codes on loading charts. (1)
  • Write notes as reminders of tasks to be done. (1)
  • Write notes to supervisors about shortages of materials. (1)
  • Write memos to supervisors to document problems, such as receiving damaged products. (2)
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Document Use
  • Read product labels on cartons. (1)
  • Obtain information about furniture placement or drop-off locations from sketches drawn by customers. (1)
  • Read warning and direction signs posted in the warehouse. (1)
  • Complete forms, such as weekly inventory sheets. (1)
  • Read work schedules. (2)
  • Refer to road maps or industrial site maps to find delivery locations. (2)
  • Enter numbers and codes on loading sheets, in tabular format. (2)
  • Read forms, such as invoices, parts order forms, packing slips and bills of lading. (2)
  • Refer to charts, such as weight charts which indicate what weights forklifts can lift. (2)
  • Refer to schematic drawings, such as the air brake system for the truck. (3)
  • Refer to assembly drawings to perform minor machine repairs or to assemble furniture pieces. (3)
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Digital Technology
  • Use computer-operated machinery. For example, print delivery slips using computerized printers. This involves making simple entries into pre-formatted programs. (1)
  • Use a database. For example, get information about changes in stock through a product database. (2)
  • Use bookkeeping, billing and accounting software. For example, enter invoicing information. (2)
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Oral Communication
  • Communicate with suppliers to confirm details, such as purchase order numbers. (1)
  • Interact with co-workers to co-ordinate tasks and to discuss how to move heavy objects. (1)
  • Talk to customers to get pickup and delivery instructions. (1)
  • Talk to mechanics about problems with the operation of trucks or forklifts. (2)
  • Interact with supervisors to discuss problems, such as damaged shipments or shortages in orders. (2)
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Money Math
  • Calculate invoices and accept cash, cheque or credit card payments from customers. (1)
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Scheduling or Budgeting and Accounting
  • Schedule product shipments, considering the time required for travel and for loading and unloading. (2)
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Measurement and Calculation
  • Measure wood for crate construction. (1)
  • Convert board measure to linear feet. (2)
  • Measure the length, width and height of a truck trailer and the length, width and height of filled pallets to find out how many pallets of products can fit in the trailer. (3)
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Numerical Estimation
  • Estimate the weight of products on pallets to decide whether they can be lifted by the forklift. (1)
  • Estimate the length of time it will take to load and unload trucks. (2)
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Job Task Planning and Organizing
  • Material handlers receive assignments from supervisors at the beginning of each shift and plan how best to sequence tasks to meet deadlines. They may have to adjust these plans if new loads arrive from suppliers sooner than expected. Despite the need to make such adjustments, most activities are routine and follow established procedures. Some liaison with co-workers is needed to co-ordinate the movement of goods into and out of the warehouse. (2)
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Decision Making
  • Decide how to store items in the most efficient way. (2)
  • Decide how to position a load so its weight will be distributed properly. (2)
  • Decide whether to unload a shipment which has arrived damaged or whether to refuse the load until an investigation has been conducted. (2)
  • Decide where to position storage goods in the warehouse, based on whether the storage is for a long or short term. It is important, for instance, not to put a load being stored for six months behind a load that is being stored for three years. (2)
  • Decide the sequence of deliveries, based on the urgency of the orders and the distances between destinations. (3)
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Problem Solving
  • Goods which were stored by customers have been lost. Organize a search, focusing on the date of original storage and the inventory listing to pinpoint where the articles may be. (1)
  • Articles for delivery will not fit into stairwells or elevators. It may be necessary to take articles apart and reassemble them in their new location. (2)
  • A customer has called to inform the company that an article has not been sent, even though the invoice indicates it was sent. Trace paperwork such as order forms, bills of lading and shipping records to verify that an error has been made. (2)
  • Deliveries leaving the warehouse are backlogged. Call customers to advise them of delays and to assess the urgency of the problem. In cases where hardship would be caused by the delay, look at possible solutions, such as juggling other jobs or requesting that extra workers be called in. (3)
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Finding Information
  • Use maps to locate streets where loads are to be delivered. (1)
  • Refer to customer lists and telephone directories to contact customers. (1)
  • Consult co-workers, supervisors and suppliers to find out when loads are coming in. (2)
  • Use catalogues, product lists and computer databases to locate information on products, such as stock numbers. (2)
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