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NOC Code: NOC Code: 7534 Occupation: Air transport ramp attendants
Occupation Description: Occupation Description:
Air transport ramp attendants operate ramp-servicing vehicles and equipment, handle cargo and passenger baggage and perform other ground support duties at airports. They are employed by airline and air services companies and the federal government. Air transport ramp attendants operate ramp-servicing vehicles and equipment, handle cargo and passenger baggage and perform other ground support duties at airports. They are employed by airline and air services companies and the federal government.

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Table will display the Skill Level for the Noc specified
Essential Skills Essential Skills Levels
Reading Reading 1 2 3
Writing Writing 1 2
Document Use Document Use 1 2 3
Digital Technology Digital Technology 1 2
Oral Communication Oral Communication 1 2
Scheduling or Budgeting and Accounting Scheduling or Budgeting and Accounting 1
Measurement and Calculation Measurement and Calculation 1 2 3
Numerical Estimation Numerical Estimation 1 2
Job Task Planning and Organizing Job Task Planning and Organizing 1 2
Decision Making Decision Making 1 2 3
Problem Solving Problem Solving 1 2 3
Finding Information Finding Information 1 2

  • The skill levels represented in the above chart illustrate the full range of sample tasks performed by experienced workers and not individuals preparing for or entering this occupation for the first time.
  • Note that some occupational profiles do not include all Numeracy and Thinking Essential Skills.

If you would like to print a copy of the chart and sample tasks, click on the "Print Occupational Profile" button at the top of the page.

  • Read labels on containers which describe special care for handling. (1)
  • Read memos about airport and airline operations, changes in policy or procedures that might affect the way job is done, unusual events that have occurred, problems, changes in flights or other information. (2)
  • Read company brochures and bulletins on topics such as the handling of dangerous goods. (2)
  • Read the International Air Transportation Association Regulations for loading standards. (3)
  • Look up procedures and information in manuals, including training, standards and regulations, service, technical and maintenance manuals. (3)
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  • Write memos for the next shift about tasks that must be completed. (1)
  • Write in a cabin discrepancy log when equipment needs to be fixed on a plane. (1)
  • Write notes to others to inform them of an event, such as the removal of a piece of baggage from an aircraft. (1)
  • Complete various forms. (2)
  • Complete cargo load sheets. (2)
  • Write instructions, including diagrams, showing how the cargo should be loaded. (2)
  • Write a report when a problem is encountered while loading, refuelling or cleaning a plane to explain any delay that resulted. (2)
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Document Use
  • Complete bag count forms for different types of bags. (1)
  • Read Workplace Hazardous Materials Information Systems (WHMIS) and Dangerous Goods signs and labels as well as other icons and symbols. (1)
  • Enter data into a computer template which shows how the cargo and baggage were distributed on the aircraft before takeoff. (2)
  • Read load sheets which indicate how much the cargo weighs, where the baggage should be loaded and what the cargo contains, such as dangerous goods or live animals. Also consult loading information for small aircraft to help balance the weight distribution. (2)
  • Follow diagrams of how the cargo will be loaded to ensure that it is balanced. Such diagrams are also used to explain techniques to new employees. (2)
  • Read flight schedules and work schedules. (2)
  • Recognize different angles in the cargo area when loading cargo and adjust the loading procedures to fit. (2)
  • Read baggage and cargo labels and bills of lading for mail that indicate destinations and flight numbers. These can sometimes be complicated if they have more than one destination. (2)
  • Read charts to determine whether preset key performance indicators have been reached. (2)
  • Fill out various forms, including maintenance forms to record work done on the planes, supply order forms when preparing the plane for flight, forms accompanying dangerous goods cargo and maintenance request forms when a piece of ground service equipment needs repair. (2)
  • Read schematic drawings of aircraft and related equipment to understand how to do routine maintenance on the aircraft and other equipment. (3)
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Digital Technology
  • Use a database. For example, locate information about particular flights. (2)
  • Use other computer applications. For example, use specialized industry software which assists in managing loading systems. (2)
  • Use communications software. For example, send messages concerning late baggage. (2)
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Oral Communication
  • Talk with members of other crews when baggage and cargo must be transferred to another flight. (1)
  • Inform the captain about dangerous goods loaded on the flight. (2)
  • Interact with co-workers when co-ordinating tasks or discussing procedures and activities, such as loading or unloading baggage or de-icing aircraft. Inform co-workers of progress or unexpected conditions. (2)
  • Inform the ramp manager of major problems, such as malfunctioning equipment or containers in poor condition. (2)
  • Listen to supervisors at briefings and receive direction from them. (2)
  • Train and give direction and instruction to new employees or inform less experienced co-workers of their duties. (2)
  • Discuss any changes with the supervisor, since only the supervisor has the authority to change the distribution of a load. (2)
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Scheduling or Budgeting and Accounting
  • Determine the number of people needed to load or unload a particular plane. (1)
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Measurement and Calculation
  • Read gauges that indicate how much water and fuel have been put into the plane. (1)
  • Count the number of bags on a plane and the supplies and meals required for each flight. (1)
  • Measure an unusual piece of cargo and an area of the cargo hold and compare the results to determine if the item will fit in a particular space. (2)
  • Keep track of the weight and the number of bags being loaded aboard planes because there are weight restrictions that must be followed as well as distribution guidelines. (2)
  • When the plane's fuel gauge is broken, calculate the volume of fuel by measuring with a dipstick and using a formula which considers such factors as pressure and temperature. Then do a series of conversions from litres to gallons to pounds. (3)
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Numerical Estimation
  • Estimate the size and weight of baggage when freeloading it onto the plane to distribute the weight and to use space efficiently. (1)
  • Estimate the time it will take to groom a cabin, considering its condition. If there will not be enough time, decide which tasks can be left out. (2)
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Job Task Planning and Organizing
  • Air transport ramp attendants perform similar tasks repeatedly but with some variation between repetitions, depending on circumstances. These variations necessitate planning the particular task and co-ordinating with co-workers. Variations arise from problems such as particularly dirty cabins, complications in loading cargo or planes arriving and requiring servicing at the same time. (2)
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Decision Making
  • Decide where to fit last-minute baggage and, if there is too much baggage, what will be sent on a later flight. (1)
  • Decide what tasks to do and what to leave out when short of time grooming a cabin during a turnaround. (2)
  • Decide which flight to unload or service first, when several require servicing at the same time. (2)
  • Decide when cargo, if damaged or loaded into a faulty container, cannot be loaded onto a flight. (3)
  • Make decisions involving changes in the load sheet, deciding where to load baggage and cargo in the aircraft. These decisions affect the weight and balance of the aircraft and have an impact on safety. These decisions are made under significant time pressure. (Lead ramp attendants) (3)
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Problem Solving
  • Outside access to the lavatory is frozen. Check the valve to see if the problem is mechanical, notify maintenance and assist the mechanics. (1)
  • An unexpected load of cargo arrives with an aircraft. Figure out how to unload the cargo in the limited time available. (2)
  • Poor weather conditions have caused delays and extra work. Determine how to do the work as quickly as possible under the circumstances. (2)
  • Cargo has been packed into the wrong container, for example in a wide body container instead of a narrow body container. Resolve the problem by repacking the cargo into an appropriate container or leaving it for another flight, depending on the time available, the impact on the weight and balance of the load and the content of the cargo. (2)
  • An air and ground equipment malfunction has occurred. Troubleshoot the cause and inform appropriate staff of the problem. (3)
  • Two or more airplanes require servicing at the same time. Co-ordinate the work to get the aircraft ready on time. (3)
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Finding Information
  • Obtain information from the load desk operator about aircraft arrivals and departures and obtain information on cargo by reading loading cards. (1)
  • Obtain information from supervisors or co-workers about loading cargo onto a flight. (1)
  • Obtain information from computer systems, such as flight sheets, trip sheets for each flight, work crew schedules and procedures. (1)
  • Consult diagrams of cargo areas for different aircraft to reference loading codes. (2)
  • Refer to manuals about dangerous goods for information on their proper loading and handling. (2)
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